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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers who have visited France rated C&F Travel Insured International
4.56 out of 5
280
ratings and reviews
97%
recommended
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Filed claim
C&F Travel Insured International Worldwide Trip Protector Plus
I have used C&F several times before and really like them. I did not have to file a claim this time around, BUT did file for another trip (which I did not review). I wanted to review them because they have been working with me on that claim from a previous trip and they have been great. It was my fault btw that we're still dealing with it, since I submitted very late. The claim is not finalized yet and that's the reason for the 4, but so far I'm pleased with the progress. I find Customer Service really responsive and they usually have the coverage I want for that specific trip at a reasonable cost.
Helena V. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
The quality of insurance is not what it SAYS are the benefits but what it DOES when you need the benefits. Previously, I'd rated this insurance as really good based on a fair price and answering my questions when I called. However, this time my luggage was lost by the airline on the way back home. Despite having a lost luggage policy, C&F indicated that they would only pay out after I had settled my claim with the airline and only if the airline didn't fully cover the cost of the lost items. Meanwhile, the airline wouldn't begin to settle my claim until the luggage had been missing for 21 days. When I inquired with C&F about coverage for delayed luggage--until my luggage was recovered or declared lost--I was informed that this was not applicable for luggage lost on the way home. They were unsympathetic to the fact that most of my winter clothes and shoes were in the lost luggage (as it was a two-week trip). According to the fine print, one had to request a claims form via USPS, which took over two weeks to arrive. When I called after not receiving it, I was told I could download it online via a website, but it turned out one needed a log-in code (which I didn't have) to access the document. In general, I felt the company was doing everything possible to discourage me from filing a claim.
As my luggage was ultimately found (shortly after being declared officially lost) and returned to me after 30 days, I never needed to file the claim with C&F. But it has left a bad taste in my mouth,and I don't intend to use C&F again, even if they are the less-expensive option.
Tamara H. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the unfortunate baggage delay that occurred during your trip.

    Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. The C&F Travel Insured International Worldwide Trip Protector Plus plan is a Comprehensive plan which covers a wide range of perils and hazards. Unfortunately, it was determined that your baggage was delayed on the return home. The travel insurance industry standard is to cover baggage delay only on outbound travel.

    We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    Feb 16,2017
C&F Travel Insured International Worldwide Trip Protector
My connecting flight was canceled in Europe, with no other flights available I had to take the train from London, via Paris to Toulouse.
The train tickets for me and my 2 children were quite expensive and turned out to be more than the daily limit of $200 pp per day.
A little disappointed that therefore the insurance did not cover all my incurred expenses.
The representative was very helpful.
Wanda H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
I am very glad I purchased Travel Insured Worldwide Trip Protector plan. We took a cruise to Norway and booked our excursion ourselves. Unfortunately, there was a big bus accident near the port and the road/tunnel had to be shut down for repair. Our cruise ship was re-routed elsewhere, and we were unable to use the excursion that we paid for. Travel Insured helped us recover the loss.
I am very satisfied with your service. I will definitely buy my next trip insurance with you, although I hope I won't need to submit any claim.
Nathaniel E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
Not certain how to respond to this survey since I did not have to file a claim. All I did was pay $$$ in case I had an emergency. The plan's cost was reasonable for the coverage I deemed necessary.
Paula D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Luckily we didn't have to use our travel insurance, but the peace of mind having it was priceless. After searching for travel insurance, this one met our needs at a much more reasonable price than some others.
Thomas O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Plus
Good comprehensive policy.
Peter W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
The information was thorough with thorough follow up before the trip. Good instructions. But I really can't rate the insurance since we didn't need to use it. You can only judge an insurance company by how they respond to claims.
Susan P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
Didn't need to use but three things I liked: (1) overall customer service, (2) able to add coverage to policy without increased cost, (3) received reminder of coverage just before trip.
William W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Easy to obtain a policy, hope it's easy in event you submit a claim...
Dmitriy V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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