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Crum & Forster - Travel Insured International

Our customers rated the provider
(4.59)
See reviews.

Crum & Forster - Travel Insured International has been providing comprehensive travel insurance plans to worldwide travelers for over 20 years. The company runs off their founder’s principles – Pete’s Principles, ensuring that the customers’ needs are first and foremost in any customer service process.

About

Located in Glastonbury, Connecticut, Crum & Forster - Travel Insured International offers an array of travel insurance protection benefits including emergency evacuation, trip cancellation and trip interruption protection, medical care coverage, baggage protection and more.

For over 20 years, they have been committed to “understanding, anticipating and fulfilling” the customers’ needs. This is the first of Pete’s Principles. Representatives at Crum & Forster - Travel Insured International listen and learn from their customers to build travel insurance plans that speak to their needs and possible concerns.

They endeavor to give the customer quality customer service that goes above and beyond for their customers. The customer service team is dedicated to doing this with compassionate and friendly service.

HIGHLIGHTS

  • Over 20 years of travel insurance experience
  • Comprehensive travel insurance plans built with customer experience in mind
  • Customer service teams that put the customer first with compassion and friendliness

Customer Ratings and Reviews

Our customers rate the C&F Travel Insured International on our site
(4.59) of 5
on average based on 7034 reviews.
A+
Better Business Bureau Rating
I filed my claim on 2/25/20 and turned in all requested documents on 3/19/20. I didn't receive any updates on the status of my claim until 5/14/20 when it was updated on the claim status website. I had sent emails and tried calling (without success since there was a 2 hours waiting time, and I left my call back number when requested, but no one would call back) several times. Little disappointed about how long it took to process the claim. More than that, that I didn't receive updates during this time.
Sarpreet B.
After waiting over 40 days for this company to honor my claim I had to contact Insure My Trip. Within 4 days, this company reviewed and paid my claim. I sent EVERYTHING to this company on February 20th including all medical records, emergency room records, and all of the documents they required along with letters from my physician and travel agent. They had ALL the documentation they needed on February 20th, and I finally received a check on April 10th ONLY after contacting Insure My Trip. I would not use this company again!
Floyd S.
Everyone should travel with this insurance. We had problems with a very uncooperative airline. But these people took care of things. Thank you!
Rodger D.
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