For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Crum & Forster - Travel Insured International

Our customers rated the provider
(4.57)
See reviews.

Crum & Forster - Travel Insured International has been providing comprehensive travel insurance plans to worldwide travelers for over 20 years. The company runs off their founder’s principles – Pete’s Principles, ensuring that the customers’ needs are first and foremost in any customer service process.

About

Located in Glastonbury, Connecticut, Crum & Forster - Travel Insured International offers an array of travel insurance protection benefits including emergency evacuation, trip cancellation and trip interruption protection, medical care coverage, baggage protection and more.

For over 20 years, they have been committed to “understanding, anticipating and fulfilling” the customers’ needs. This is the first of Pete’s Principles. Representatives at Crum & Forster - Travel Insured International listen and learn from their customers to build travel insurance plans that speak to their needs and possible concerns.

They endeavor to give the customer quality customer service that goes above and beyond for their customers. The customer service team is dedicated to doing this with compassionate and friendly service.

HIGHLIGHTS

  • Over 20 years of travel insurance experience
  • Comprehensive travel insurance plans built with customer experience in mind
  • Customer service teams that put the customer first with compassion and friendliness

Customer Ratings and Reviews

Our customers rate the C&F Travel Insured International on our site
(4.57) of 5
on average based on 7626 reviews.
A+
Better Business Bureau Rating
We had to cancel our trip due to illness and the insurance was great, we got all of our expenses back! We were very impressed with how nice customer service was and how straight forward the process was.
Nathan L.
My luggage was damaged. So many things need to be shown. Ridiculous
Esther F.
I purposely selected this policy from Travel Insured International because it claimed to cover Bankruptcy or Default of the trip provider. The trip provider, Vantage Travel, encouraged me to pay them in full in cash, one year in advance, in order to save 10%. Although I normally prefer to pay travel expenses via credit card, this provision in the insurance policy reassured me that it would protect my cash payment. Yet scarcely one month after making the payment, Vantage canceled my trip, offering me a full refund, which never arrived. I contacted Travel Insured International to see if I could file a claim, based on the default provision. They told me to file the claim, requesting all kinds of documentation, including the travel provider's irrelevant cancellation policy if I were to cancel the trip. The claim was denied. Even though, in my opinion, the travel company was in default of payment, the insurance company later told me that their fine print definition of default requires that the travel company should no longer be in business. Still, I took comfort in the advice of two different insurance representatives that I could use the premium paid for this policy toward another trip. I then tried to do this and was denied the privilege because I had previously filed a rejected claim. So, besides losing the money paid for the trip, I have also lost the money for the insurance premium I paid to protect me. I feel that besides Travel Insured not paying me what I lost, they gave me a lot of conflicting information, so I will never use them again. I advise others to be wary, too, of using this unreliable company.
Michael S.
See all reviews