Crum & Forster - Travel Insured International

Our customers rated the provider
(4.58)
See reviews.

Crum & Forster - Travel Insured International has been providing comprehensive travel insurance plans to worldwide travelers for over 20 years. The company runs off their founder’s principles – Pete’s Principles, ensuring that the customers’ needs are first and foremost in any customer service process.

About

Located in Glastonbury, Connecticut, Crum & Forster - Travel Insured International offers an array of travel insurance protection benefits including emergency evacuation, trip cancellation and trip interruption protection, medical care coverage, baggage protection and more.

For over 20 years, they have been committed to “understanding, anticipating and fulfilling” the customers’ needs. This is the first of Pete’s Principles. Representatives at Crum & Forster - Travel Insured International listen and learn from their customers to build travel insurance plans that speak to their needs and possible concerns.

They endeavor to give the customer quality customer service that goes above and beyond for their customers. The customer service team is dedicated to doing this with compassionate and friendly service.

HIGHLIGHTS

  • Over 20 years of travel insurance experience.
  • Comprehensive travel insurance plans built with customer experience in mind.
  • Customer service teams that put the customer first with compassion and friendliness.

Customer Ratings and Reviews

Our customers rate the C&F Travel Insured International on our site
(4.58) of 5
on average based on 4259 reviews.
A+
Better Business Bureau Rating
It really can’t be meaningfully reviewed unless a claim needs to be filed.
Ruben T.
Unfortunately, we had to cancel our trip because our beloved cat got terribly ill less than a week before we were to leave. Since I cannot find any trip insurance that covers pet illness/emergencies as a covered reason for canceling or interrupting a trip (which I do not understand as pets are family members and they can have emergencies too), I always look for the "cancel for any reason" benefit on policies, and this one also had the "interrupt for any reason" benefit. Luckily we realized we had to cancel in enough time to be covered as I found out that even though we had "cancel for any reason" coverage, if it had been less than two days (I think) before the beginning of our trip we wouldn't have been covered, so check your policy details for this "hole" in coverage time. I believe that there are some gaps in time for "interrupt for any reason," too. At any rate, when I called C&F they were very responsive, helpful, and pleasant. I was able to email them all of the documents they needed for my claim and I got a nice phone call several weeks later letting me know the claim was approved and the check was on its way. I ended up buying the exact same policy when we re-booked our trip after our kitty passed away since we had a good experience with this company.
Anne C.
Fortunately I had trip insurance as the airline changed the date of departure and I could not go on that date and although that carrier gave me full refund; the connecting local carrier would not and that’s where the insurance came into play and refunded me for that portion.
Hiroko O.
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