Travel Insurance Reviews Travelex
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
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The trip included a
tour
Travelex
Travel Basic
I was sick in Morocco and needed help in changing my flight to come home a few days later. Was unable to do so with booking agent after five hours of trying because of so many callers due to coronavirus concerns. I called the number listed on my policy for callers outside the US and could not get through. The number is either incorrect or incomplete. Really needed some help and could not reach anyone - very disappointed!
Anne B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Travelex
Travel Select
I didn't file a claim so I have no idea how easy it would be to do so and get reimbursement.
PATRICIA D. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
This travel insurance plan contains good coverage for most aspects of our travel. In my opinion the price of travel insurance in general is too high. Five percent of the trip cost would be more reasonable than the normal ten percent.
Don’t need some of the coverages on the policy as we have the same insurance elsewhere.
We rarely needed to make a claim as we were able to reschedule cancelled trips with the trip provider with no loss of $$$$.
Do recommend travel insurance for the medical coverage as USA medical insurance does not cover you out of the country.
Don’t need some of the coverages on the policy as we have the same insurance elsewhere.
We rarely needed to make a claim as we were able to reschedule cancelled trips with the trip provider with no loss of $$$$.
Do recommend travel insurance for the medical coverage as USA medical insurance does not cover you out of the country.
Carol M. would
recommend this plan to a friend or relative.
Travelex
Flight Insure
Keep up the great work
Pasquale P. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Fortunately, didn't have occasion to use, so have no way of rating it.
Elmer N. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Select
Your plan is a rip-off!
Alden K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Erin
We appreciate you providing your feedback. Travelex has offered the following response:
"Thank you for taking the time to post about your situation.
We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.
We will email you directly with an extended date transfer, to reuse your policy towards a future trip.
We appreciate your patience and regret that we were unable to provide a more favorable outcome."May 01,2020
The trip included a
cruise
Travelex
Travel Basic
It was quick and easy to sign up, and very afordable. I could relax and know that we were covered!
Shannon B. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
It was a very easy process. I was given different plans and chose the one best for my needs
Elizabeth D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Select
Hard to provide a review when the trip was smooth and I had no reason to file a claim.
PHILLIP W. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Happy I did not have to use the insurance!!
Richard F. would
recommend this plan to a friend or relative.
"Thank you for reaching out to us on InsureMyTrip.com. We sincerely empathize with your unfortunate situation.
The phone numbers to our travel assistance provider, On Call International, are correct. Please keep in mind, that due to the Coronavirus outbreak, Travelex, our assistance provider, and all travel supplier(s) are experiencing a very high volume of calls, and phone lines to travel suppliers around the world were over capacity (and thus sometimes not connecting), when you were in Morocco.
Having said the above, we would like to obtain further information so we can follow up with On Call International. Please email us back at [email protected] with the number you were attempting to call, as well as the date and approximate time in which you were trying to contact On Call International."