Travelex

Our customers rated the provider
(4.55)
See reviews.

Travelex builds their travel protection plans with their customers in mind. They offer several comprehensive travel insurance plans to protect you and your travel investment. From the weekend getaway, to the family vacation, to the luxury around-the-world cruise, Travelex has a protection plan to meet your needs.

About

For over 20 years, Travelex has been a leader in the travel insurance market. They have designed each one of their protection plans with the diverse needs of today’s traveler in mind. Their plans include traditional comprehensive travel insurance benefits as well as unique benefit upgrades which enable you to customize your trip protection.

Travelex has been successful in creating and delivering innovative insurance products and services at a competitive price. All the while, they provide excellent service to all their customers no matter which plan was purchased.

Travelex Insurance Services plans are underwritten by Berkshire Hathaway Specialty Insurance Company. Travelex Insurance Services is a subsidiary of Cover-More Holdings USA, Inc. which is a wholly owned subsidiary of Zurich Insurance Group Limited (“ZIG”), headquartered in Zurich, Switzerland.

HIGHLIGHTS

  • Over 20 years of travel insurance experience contributes to their expertise.
  • Excellent customer service from a work force located in over 30 countries worldwide.

Customer Ratings and Reviews

Our customers rate the Travelex on our site
(4.55) of 5
on average based on 2806 reviews.
A+
Better Business Bureau Rating
Our Samsung Galaxy S2 Tablet was stolen from the crowded mandatory bag check in counter at Borghese Gallery in Rome, Italy on October 7, 2018. We had the tablet in our possession during the entire 2 hour tour. As we retrieved our checked our bags, my husband put down his tablet in order to take bags into his hands. He put his camera back into his camera bag and when he turned to pick up his tablet from the counter, the tablet was already gone. We reported to security but there was nothing they could do. It was our last day in Italy. As soon as we arrived home the next day, we contacted Travelex and was able to file a claim online. They told us it would take 4 weeks before any decision would be made. Sure enough on November 8, we received an email stating that our claim was approved and on November 12, we received our check for $400+ the full amount to purchase a new tablet. We have bought travel insurance in the past, but this was the first time we filed a claim and we was not optimistic that we would get compensation, but we did! Thank you Travelex for coming through for us.
Lawrence Y.
Very good insurance coverages for healthy travelers to European cities We had a great trip to Germany and Czech Republic.
Joseph B.
Since I’ve never filed a claim, I can’t comment on filing a claim and I hope I don’t ever have that experience. As far as the phone support, I have no complaints. Very helpful.
Julio M.
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