Travel Insurance Reviews for Tour Packages

If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.55 out of 5)
based on 8518 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
GeoBlue Voyager Choice
I did not need any of the services provided by the plan, but am glad I purchased it for peace of mind.
Nora D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We purchased CSA Travel Protection Custom plan through InsureMyTrip for our two week trip to Europe. The flight, high speed train, and cruise purchases were all heavily discounted and were not transferable or refundable. In addition, we booked hotel rooms in Milan and Rome.

My husband got violently ill the evening before we were to start our trip back home. We were scheduled to leave our Rome hotel the next morning to take a high speed train to catch our flight back home. Everything had been arranged and paid for months in advance.

I called CSA the evening my husband got sick. At that point, I was not sure if he would feel well enough to travel. They started a claim and asked me to call in the morning. I called them back at 4am because he was still too sick to travel home. Unbelievably, CSA sent an English speaking doctor directly to the hotel. The doctor arrived about 8 am. He gave my husband a shot for the immediate symptoms, and wrote a number of prescriptions. The doctor was paid for by CSA so we were not charged for his visit.

Ultimately, we missed our train trip to Milan, our flight home, and had to spend another night at the Rome hotel. After a number of calls, CSA arranged our flight home from Rome the next day. Since my husband’s flight home was considered part of the Medical part of the insurance policy and mine was Travel Delay, they paid for his flight home, but I had to pay $2,000 for my flight, and submit later for reimbursement.

I decided to wait until after reimbursement before I wrote this review. The bottom line is that CSA fully reimbursed us for everything including the cell phone calls to and from their office, the train trip from Rome to Milan, the taxi ride to the Rome airport, and the flight home. They also fully reimbursed us for the extra night in the hotel and for meals on the extra day. The total reimbursement was about $3000. Since the policy cost about $187, it was one of the best purchases that I ever made. I would highly recommend CSA. With the exception of a little bit of confusion arranging our last minute flight home, everyone I spoke to was efficient, helpful and professional. The claim was handled perfectly without any questioning or argument.
Susan C. would recommend this plan to a friend or relative.
8 of 8 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
We felt the plan gave us good coverage at a competitive price.
Michael G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Travel Guard Basic
At the last minute, we realized that we needed to change our departure date to a few days earlier. The InsureMyTrip customer service were able to handle the change in a quick and efficient manner, with no additional charges. We have used InsureMyTrip several times now and we plan to use them on future trips. Thanks.
Paul R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Excellent coverage, reasonable price. I felt that if anything happened that was covered under the travel insurance, I'd be well taken care of. Thank you!
Najja B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
MEDEX TravMed Abroad
I was very impressed with the customer service and outlines of coverage provided. I am glad I did not have a chance to experience the claim service, but I suspect it would have been excellent.
Thomas B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector
I was very impressed with Travel Insured. One of my flights was cancelled due to a winter storm and I rebooked at a higher cost with a different airline. The difference in the cost of the flights was covered completely by Travel Insured. They asked for a reasonable amount of documentation for the claim and it was processed very quickly. I received my check today.
Kathleen W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Travel Guard Gold
The plan I purchased gave me peace of mind.
Claire S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
It was good to know we had travel insurance in place.
Charles P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Let me predicate this review by saying that I did not do my homework as I should have, nor did I study the plan thoroughly during the 10-day review period. I am not faulting this plan, as it is what it is, but I just wanted to let other customers know they need to look at the reimbursement figures carefully. In our case, we had a super-close airline connection between our destination city of Nagoya, Japan and Tokyo, where we needed to connect for our flight back to San Diego. There is only one flight available per day. As fate had it, an unexpected delay of our flight out of Nagoya almost made us miss the connecting flight in Tokyo, except for the fact that thankfully our Tokyo flight connection was also delayed. We saw in our policy that we were covered for a mere $150 had we missed our connecting flight. Obviously, we would have had to spend three times as much for an airport hotel and food for an overnight and wait until the next evening. It is questionable whether the airlines would have compensated us in part. Anyway, just a caveat: recreate every scenario and read your policy thoroughly.
Joanne D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. This review offers many friendly hints and reminders to our customers:

    1) Please call us prior to purchasing a policy to ask questions about benefit limits and covered events. We are available 7 days a week by calling 800-487-4722.

    2) Most comprehensive policies have 10-15 day review period. The review period allows customers to read and understand what the policy covers, or cancel the policy and receive a refund of premium. Service fees ranging between $5-$8 may apply.

    3) Typically, travel delay benefits have a per day limit between $100-$300. However, we do offer plans that provide coverage up to the maximum limit listed under travel delay.

    4) We offer several comprehensive plans that can cover missed connections for a flight to flight connection. Missed connection requires at least a 3 consecutive hour delay or cancellation due to a defined hazard, and can cover additional transportation expenses, reasonable accommodation and meal expenses, and reimburse the pre-paid and non-refundable unused portion of the trip. The benefit limit for missed connection varies from plan to plan, but some plans provide coverage up to $1,000 or more.
    Apr 06,2015
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