Travel Insurance Reviews for Tour Packages

If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.55 out of 5)
based on 8498 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
InsureandGo Global Silver
With this plan we did not have to worry about our medical coverage while on vacation miles from home. That really made the vacation truly wonderful.
Robert M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
After filing a claim for a cancelled trip, our experience with this company was terrible. We continually had to call them to track the claim and every time they would say we needed to send more paperwork. Some receipts we sent them 4 times. We even had one of the tour operators email us to ask why they kept asking him for the same information. It took about 6 months for us to get about half of our money back. The one good thing I will say is about InsureMyTrip, who stepped in to help us at one point and were great to deal with.
Michael H. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased that you allowed InsureMyTrip to advocate on your behalf. In the future, please reach out to us sooner.

    We are sorry to learn that you were dissatisfied with the claims service. We apologize on behalf of the claims administrator that your claim took an unusually long time to process, and that you were repeatedly asked to provide documentation that had already been submitted. Depending upon the complexity of the claim, and how readily available the claims documentation is, claims processing should take anywhere between 3-8 weeks.
    Mar 18,2015
  • Sheri Machat
    M.H. Ross
    Photo
    I am sorry to hear about your negative experience with filing your claim. Processing a travel insurance claim requires documentation that demonstrates the costs and circumstances surrounding the incident. If any information is missing or incomplete, the claim cannot be paid. Our claims department is held to a high standard of quality to make sure your claim is processed timely and correctly. When more information is requested, it is usually an attempt to help clients get the most out of their claim. In this instance, if the same information was requested multiple times, that was a mistake. Please accept our sincere apologies for the inconvenience and thank you for your honest feedback. Your review will help us examine the specifics of this situation and prevent it from happening to anyone else.
    Apr 02,2015
The trip included a
Travelex Flight Insure Plus
I'm more than satisfied. I had a dental problem overseas and they reimbursed me every penny I had spend. Very nice personnel and business to deal with. I will strongly recommended.
Roberto R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Seven Corners Roundtrip Choice
They sent a very convenient summary card to take on the trip.
John C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
GeoBlue Voyager Choice
It was easy to understand the coverage and purchase the plan. Good coverage. Fortunately, I did not need to file a claim but it was comforting to know I had the coverage.
Arlene S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Underwriters Diplomat International
We purchased travel insurance for the peace of mind it provided. Since we did not have to "use" it, we cannot comment on how good it is, but not having to use it is good in itself. We would strongly consider this insurance for any future vacations. My wife spoke with a representative before purchasing and was very pleased with the help provided.
Jarrold R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Classic
I appreciate the fact that I received a message shortly before my trip reminding me of my coverage. That was very helpful.
Anne Q. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I have never had to use travel insurance. Four days before leaving on my 3 week trip to Australia/New Zealand, I had to cancel for medical reasons. AXA Assistance sent me the claim forms by the day after I called them to report my trip cancellation. The claim process was very comprehensive, but explained well in the documents they sent. The day after I submitted my claim, I received an email confirming the receipt. One week after submitting my claim, I received confirmation that AXA Assistance would pay my claim in full. I received a check for the full amount of my trip.
I would use them again.
Susan in Texas
Sara W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
We had to cancel the trip due to illness. Our claim was handled promptly and the representatives with whom I spoke were very professional and responsive.
Eugene M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
Thankfully, we didn't have any claims, so we can't really comment on how the plan would have responded. Money was well spent, however, for peace of mind. This applies to most all insurance policies. You pay for the policy and hope you never have to make a claim.
Ronald P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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