To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
"Thank you for taking the time to express your concerns on Insuremytrip.com.
Travelex prides ourselves on our exemplary customer service and providing the benefits available to you on the policy purchased. We would like the opportunity to review the phone call made which references to call back later during business hours. Our Travel Assistance Company does assist in situations where there is a delay in transportation. This can be anything from helping to find new transportation to assisting with locating hotels to stay in.
However, we are unable to locate a call to our Customer Solutions Department, or our Claim Administrator from the phone number listed on your policy. We found one call to our travel assistance provider, OnCall International, however it was a bad connection and the call disconnected before the conversation was competed. We have been unable to locate any further calls.
Based on additional communication with you and InsureMyTrip’s review team, we will consider your inquiry closed. We empathize with the unfortunate situation you experienced with the train and the lack of cell phone service.
Our goal is to provide our travelers with the high level of service that they expect. Thank you for your business.
Kind Regards,
Amber"