Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
Made a claim for incurred extra travel expense (upgraded air fare when previously class was sold out when we had to re-book a connecting flight due to mechanical problems) and less than 36 hours later, I had a decision and an electronic reimbursement payment via Chase Bank ready to be processed. Now that's customer service!
Karen W. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
AXA Assistance USA
Platinum
Because of the 18 month extended wait between booking our trip and leaving for it, we had to buy "cancel for any reason" insurance which is very expensive and does not provide 100% return of money.
Martin B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
GeoBlue
Voyager Choice
The plan was easy to understand, easier to sign up for, and fortunately, didn't have to use.
Riki E. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We were in Zimbabwe when the coup occurred November 15, 2017. When we learned of it and heard that US citizens should stay indoors, we decided along with our guide to leave Zim until we knew what was happening. We had paid for three nights stay in Hwange National Park and had one night there. We headed to Botswana and spent the next two days there until we felt that it was safe to travel back to Zim and on to Zambia to pick up our trip.
We lost two nights lodging in Zim and also the park fees. We had to pay for another visa back in to Zim so the costs were not insignificant. After returning home I downloaded the form for trip interruption added ALL of the paperwork and sent it off.
For the next four weeks we heard nothing. Not an email or any acknowledgement that CSA received the package we sent. Finally I called and was told that yes, they had received it and yes, it had a tracking number but the person handling the case was on vacation. Finally this week we received an email stating that they would reimburse us a partial amt of what we had claimed. It was not the most pleasant experience and I do not know if I would ever use this insurance company again. We travel a great deal and like to know that if something goes wrong that the insurance company has our backs. The policy was over $800.
We lost two nights lodging in Zim and also the park fees. We had to pay for another visa back in to Zim so the costs were not insignificant. After returning home I downloaded the form for trip interruption added ALL of the paperwork and sent it off.
For the next four weeks we heard nothing. Not an email or any acknowledgement that CSA received the package we sent. Finally I called and was told that yes, they had received it and yes, it had a tracking number but the person handling the case was on vacation. Finally this week we received an email stating that they would reimburse us a partial amt of what we had claimed. It was not the most pleasant experience and I do not know if I would ever use this insurance company again. We travel a great deal and like to know that if something goes wrong that the insurance company has our backs. The policy was over $800.
Michel P. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Global Alert!
Preferred
I think the price was a bit high, considering the likelihood of a claim (lack of likelihood, that is). However, this particular trip was so expensive that having some protection from serious issues was necessary. While I have never filed a claim, I have needed to use the Global Assist plan once when our reservations for a flight home were cancelled and we were stuck overnight in Mexico without a peso in our pockets.
Kurt S. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Fortunately, I encountered no problems on my trip, so did not have to file a claim. Therefore, cannot evaluate how John Hancock responds in processing and paying for claims.
James S. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred
Of course we are grateful that we did not need to use the insurance, but we travelled with the knowledge that all reasonable risks were covered just in case and at a fair cost. Our company kept in contact with emails summarizing our coverage right before the trip and providing quick links to important phone numbers for the plan just in case. Very professional.
Michael S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
GoReady Insurance
Choice
Luckily, I did not need to submit a claim, but so glad I had the policy!
Dorothy A. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Platinum
Our trip insurance was complicated, involving a change of date, and insuring the tour component and then adding the airfare component. All my requests were handled courteously and efficiently by knowledgable agents. There was prompt follow up confirmation by email, and revised documentation.
Well done AXA!
Well done AXA!
Suzanne S. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a positive experience in making policy changes. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Jul 11,2017
The trip included a
cruise
tour
Generali Global Assistance
Standard
Sold as a "comprehensive policy", it is anything but. We had a complicated, multi-part trip to Africa, including a safari followed by a cruise. The cruise line went out of business two months before we left. CSA refused to cover this, even though the paperwork implies that it does: it excludes coverage for financial insolvency **if it happens within 14 days of the purchase of the policy.** Well, this happened three months after the purchase of the policy, and it wasn't covered. We ended up rebooking the second half of our trip, which required flight & hotel changes and many change fees. Guess what? This wasn't covered either. We bought this expensive policy because we wanted to be sure everything was covered. Never again!
scott b. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry to learn of the unfortunate event that occurred prior to your trip departure.
Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. The CSA Travel Protection
Custom plan is a Comprehensive plan which covers a wide range of perils and hazards. Financial Insolvency is not a covered event on this specific plan.
We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.May 08,2017 -
Deborah
Generali Global Assistance
We’re sorry to hear about your negative experience and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and cannot stress enough that it is important to review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. We have dedicated customer service representatives who can clarify the plan terms and conditions and guide you towards the best coverages. To further help ensure customer satisfaction, we also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. Unfortunately, the plan you purchased does not include coverage for supplier financial insolvency under Trip Cancellation. If you have any additional questions or concerns, please reach out to us at the number or email provided above.May 09,2017
Good luck on your next trip to Armenia and Georgia in October of 2018. If you change your mind and decide to purchase travel insurance, please call Customer Care at (800) 487-4722 weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9PM.