Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
John Hancock
Gold
Easy to get plan desired by phone call...all staff seem to be very knowledge.
Richard H. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Silver
Having peace of mind was great!
Francis W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
It's hard to evaluate the CSA Custom plan properly without having to file a claim.
John C. would
recommend this plan to a friend or relative.
The trip included a
cruise
American Express
Global Travel Shield Classic
System for processing my claim, and personnel assigned to my claim were inflexible and less than fully helpful.
First problem experienced was claims forms were not emailed or USPS mailed to me in timely manner despite AMEX representatives' telling me twice that "they were in the mail". (Established claims in mid May...at the end of May we were still waiting arrival of claim documents. Eventually, I was told their email server does not always communicate with my email server - Comcast. I was not told of this problem when I gave them my email address.) We finally received email with claims forms in early June. I promptly submitted requested documentation to AMEX.
Then the second problem arose...AMEX did not scan all my submitted documents into their system. The scans of at least two important pages were blank in their system. Those pages became major issues to my adjuster and she stopped the adjusting process. No feedback from adjuster to me that there were issues and the process was stopped!! Once I figured out there was a problem, I was told to resubmit the "blank" pages. (Their error results in more work/expense for me!)..
A side irritant was I started receiving confusing communications from AMEX telling me my claims were closed because I did not provide them documentation. This despite the fact that I had weekly communications with their representatives about my claims. Very frustrating.experiences.
Eleven weeks after opening our claims AMEX's adjuster approved about 2/3's of claim and sent me two checks as settlement.
One claim they would not pay was cell phone calls from Copenhagen which were made to cancel reservations, change airline flights, and contact family re their and our plans. Without these calls I would have incurred additional cancellation expenses totaling at least $500 which would have been covered by AMEX. So I spent a small amount on cell phone charges to save them a large amount of money. When I asked why cell phone charges were not covered...I was told those expenses weren't noted in my policy. When I asked where I could go "on line" to see wording of the policy I was told it isn't on-line...they would mail me a copy of the policy. A copy of my policy never arrived. Go figure....!
First problem experienced was claims forms were not emailed or USPS mailed to me in timely manner despite AMEX representatives' telling me twice that "they were in the mail". (Established claims in mid May...at the end of May we were still waiting arrival of claim documents. Eventually, I was told their email server does not always communicate with my email server - Comcast. I was not told of this problem when I gave them my email address.) We finally received email with claims forms in early June. I promptly submitted requested documentation to AMEX.
Then the second problem arose...AMEX did not scan all my submitted documents into their system. The scans of at least two important pages were blank in their system. Those pages became major issues to my adjuster and she stopped the adjusting process. No feedback from adjuster to me that there were issues and the process was stopped!! Once I figured out there was a problem, I was told to resubmit the "blank" pages. (Their error results in more work/expense for me!)..
A side irritant was I started receiving confusing communications from AMEX telling me my claims were closed because I did not provide them documentation. This despite the fact that I had weekly communications with their representatives about my claims. Very frustrating.experiences.
Eleven weeks after opening our claims AMEX's adjuster approved about 2/3's of claim and sent me two checks as settlement.
One claim they would not pay was cell phone calls from Copenhagen which were made to cancel reservations, change airline flights, and contact family re their and our plans. Without these calls I would have incurred additional cancellation expenses totaling at least $500 which would have been covered by AMEX. So I spent a small amount on cell phone charges to save them a large amount of money. When I asked why cell phone charges were not covered...I was told those expenses weren't noted in my policy. When I asked where I could go "on line" to see wording of the policy I was told it isn't on-line...they would mail me a copy of the policy. A copy of my policy never arrived. Go figure....!
JOHN N. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
In speaking with fellow travelers, I found the pricing high. The good thing is we didn't need it.
Maureen S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
Outstanding service and coverage throughout the process including filing a claim which they paid in full. 100% satisfaction! Thank you.
Eleanor L. would
recommend this plan to a friend or relative.
15 of
19 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Prime
We bought this plan primarily to protect for medical and evacuation reasons but had to file a claim due to delays in our return home. They handled the claim and paid within 10 days of filing. I cannot have been happier with the service received with this policy.
Yvonne B. would
recommend this plan to a friend or relative.
12 of
13 people found this review helpful
Show
reviews per page.