Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
Arch RoamRight
Essential
We were fortunate enough to not have issues that would have required us to file a claim. We trust we made wise decision to purchase travel insurance.
Leo M. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
Luckily I didn't have to make a claim, so I cannot say if it's good or not. But I see
no reason I wouldn't use it again on my next trip.
no reason I wouldn't use it again on my next trip.
Frederick S. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
Having travel insurance gave us peace of mind while we dealt with our lost luggage. Although the experience was trying, knowing the we were covered financially mitigated our distress.
John J. would
recommend this plan to a friend or relative.
The trip included a
cruise
WorldTrips
Atlas MultiTrip
We purchased this plan because we were traveling abroad twice - first to Italy and a 12 day cruise in April and then to Norway, Sweden and Denmark the end of August. The day we landed in Oslo Norway we had to take my husband to the hospital because we thought he was having a heart attack. Thankfully, it was not. We traveled the end of August and I am writing this review the first part of November, and we still have not received reimbursement for the medical costs, which should have been covered under this plan. Very poor customer service, no response to phone calls, had to submit the claim forms three times electronically and finally gave up and mailed them in. Would not recommend HCC - Medical Insurance Service Group to anyone!
Eileen L. would not
recommend this plan to a friend or relative.
10 of
10 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are sorry to learn that you experienced difficulties early on in the communication process. We are encouraged that you informed us last month that you had been contacted by HCC Medical Insurance Services. Please let us know if you require further assistance. You can request a Advocate by calling 800-487-4722 or emailing [email protected].Dec 09,2016
The trip included a
cruise
AXA Assistance USA
Platinum
When we make major trips, we always buy this same policy because it offers the coverage we need at a very competitive price. We did not have any claims on our last trip but we did on the one immediately previous to the last one. Those claims were paid promptly when I provided the property documentation. Travel insurance is very important coverage and a comprehensive policy like this one covers us against the most dire of circumstances - medical evacuation and medical care. Were an event to occur, we could quickly find ourselves in significant debt to pay those expenses. We think that insuring against those possibilities is the prudent decision.
Michael O. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the review. We are happy to know your previous claim's experience went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Nov 04,2016
The trip included a
cruise
AXA Assistance USA
Gold
I purchase a plan every year for our vacation through insuremytrip, but never leave a review, since you can only rate a company IF something goes wrong. Well, this year it did, and I must say that I was extremely happy with AXA and the service they provided. They contacted me overseas as soon as they found out I was ill, and started the paperwork to arrange direct payment to the hospital where I was. Unfortunately, since it was the weekend, and with the time difference, their approval did not arrive before I left the hospital on a Sunday afternoon, so I had to pay for the charges with my credit card. I filed my claim upon my return, and I did make sure it was complete with copies of all receipts and medical information. I received my payment in full within 2 weeks, well ahead of their 30 day window. I guess I was glad I got a "gold" plan where the plan is the primary payer for medical bills, and not secondary, or I would have had to wait to file a claim with my own insurance company...and they are slower than molasses on a winter's day. Also, some of the AXA reps, such as Victoria, were terrific, and gave excellent service, even while I was stuck in an overseas hospital. All in all, they came through when I needed them, and that is the true measure of any plan to purchase (ALL companies take your premiums with no problems, but will they pay when you have an issue???). I have always purchased through insuremytrip, but now I will also ensure that I always purchase an AXA gold plan, because of the excellent processing of my claim. I recommend them wholeheartedly.
Bernard B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Oct 31,2016
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Did not have to use it but felt well protected in case of emergencies.
Will purchase I'm the future & recommend the company to my family & friends
Will purchase I'm the future & recommend the company to my family & friends
Nickolay I. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
I ended up putting Nationwide to the test by having to file a cancellation claim late in the game as a result of unanticipated knee surgery. Nationwide lived up to their end of the contract in an exemplary way. Filing was simple. All that was required was filling out a short form with one paragraph for the doctor. The claim was processed quickly and paid promptly. I don't see how it could have been handled any better. I really hated to have to cancel this cruise but it was great to have this cruise specific Nationwide policy covering my risk.
Thomas M. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
Agents very helpful with multiple changes to trip dates
Reid M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Although the fine print of the policy would eliminate my claim, I must emphasize that the coverage such as Trip Delays are very limited and failed to pay for late receipt of luggage by the airline during transfer and clearance through customs. This cost us over $300 and was excluded by the coverage. One previous claim was also not paid by CSA and this makes me question their real concern for fair coverage of the client versus their desire for greater profit as a company. I WOULD STRONGLY RECOMMEND YOU TRY TO READ AND UNDERSTAND EVERY WORD OF THE COVERAGE BEFORE ENROLLING.
Burton C. would not
recommend this plan to a friend or relative.
-
Deborah
Generali Global Assistance
We’re sorry to hear that your trip was delayed and apologize for not meeting your expectations. We take customer service and the claims review process very seriously and cannot stress enough to our customers that it is important they review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions they may have. To further help ensure customer satisfaction, we also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. Unfortunately, the plan you purchased is not able to provide coverage for every event that might cause your trip to be interrupted or delayed, though it does include approximately 20 different covered events that can qualify for Trip Interruption coverage and approximately 10 different covered events that can qualify for Travel Delay coverage (depending on your state of residence). We understand your trip was delayed due to receiving your luggage late in your connecting city. Unfortunately this is not a covered reason for either coverage. If there is something specific that you want to be sure is covered, please reach out to us before, during or after you purchase your plan. We can be reached toll-free at (800) 348-9505 or via email at [email protected].Oct 24,2016