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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have tour and visited the United Kingdom rated our travel insurance plans
4.57 out of 5
1,139
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
The last leg of my flight from London was cancelled because someone set fire in air traffic control center at OHare. I was stranded overnight in Chicago with many others and couldn't get rental car home til the next morning when my rescheduled flight was also canceled. CSA refused to cover rental (even though United Airlines would not pay) because they said it was not a mechanical breakdown of aircraft or terrorist incident. InsureMyTrip.com rep said even though it was not technically covered, "I couldn't imagine the insurance companies we represent to not offer some sort of compensation or assistance." CSA std response is get a plan to fit your needs, but they couldn't tell me any plan that would cover my situation. What good is insurance if it won't cover that?
Karen F. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    CSA has issued the following response to your review:
    "We’re sorry to hear about the circumstances surrounding your claim. We take reviewing and responding to claims very seriously. We want customers to understand the coverage details of our plans and strongly recommend they review a sample Description of Coverage/Insurance Policy that is provided at purchase. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. While the situation you experienced did result in a payable Travel Delay claim, we apologize for being unable to reimburse you for your Trip Interruption expenses. The terms and conditions of our Trip Interruption coverage require that your flight be delayed by mechanical breakdown, inclement weather or an unannounced strike. If you have any further questions regarding the coverages under the plan you purchased, please feel free to contact us at (800) 348-9505 or via email at [email protected]."
    Aug 04,2016
    • Zac
      Photo
      Thank you for your feedback on the policy. We are sorry to learn of the unfortunate event that occurred during your trip. Acting as your advocate, InsureMyTrip contacted CSA Travel Protection's claims department to assist you with the claim that went unpaid. The representatives at CSA Travel Protection informed us that the claims were adjudicated in accordance with the terms and conditions of the policy.

      Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. The CSA Travel Protection
      Custom plan is a Comprehensive plan which covers a wide range of perils and hazards for Travel Delay and Trip Interruption. Unfortunately, it was determined that the event that interrupted your trip did not fall within the scope of Trip Interruption for this specific plan.

      We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
      Aug 04,2016
The trip included a
cruise
tour
Travelex Travel Max
The true value of a Plan is what happens and how you are treated when you file the claim. Since no claim was filed, it is difficult to completely evaluate.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
They paid 100% of the costs for my unexpected medical treatments. I was very satisfied.
Larry B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
John Hancock Gold
Good coverage at a reasonable cost, Hard to say much about the overall plan when you don't file a claim.
Charles G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Price was right gave me piece of mind for accidents or health problems
marsha B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I would get a plan that covers cancellation for any reason.
Cameron S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
Your plan covered more at a lower cost than the coverage offered by our group tour operator. I am very pleased I shopped around! Thankfully, we didn't need to file a claim.
Bethany B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
This plan was easy to sign up for, reasonably priced, and seemed to cover what I needed. Luckily I didn't have to test it but it did give me peace of mind to have it.
Suzanne S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I didn't have cause to make a claim or use any of the services this insurance provided so I'm truly unable to say whether or not it was a quality plan/company but the way they have the questionair set up, one has no other choice but to endorse the company.
Liselott G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 14,2016
The trip included a
tour
AXA Assistance USA Gold
Fortunately I was not the group member who had to be hospitalized in Shetland for a gall bladder issue, but I was gratified that had I had an unforeseen problem I was well insured.
Kathryn Shohl S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    May 31,2016
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