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To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
Travelex
Travel Select
My wife incurred a visit to the Rotterdam Infirmary during our recent cruise. The bill was $181.16.
When I tried to file a claim for this Infirmary Expense with Travelex, they informed me that my wife was NOT a named insured on the policy! Somehow they had her listed as a "BENEFICIARY" and NOT as an insured on the Policy! How could that be?.....When I purchased the Policy I listed her name, date of birth, etc. as a person to be insured on the Policy. Because of this GLITCH in your system, I cannot recoup the $181.16. I tried explaining this problem to the Travelex staff, and to the Insure My Trip staff, to no avail......
As a result, I will NEVER use Insure my Trip or Travelex again, and I have been a loyal customer for over 10 years!
When I tried to file a claim for this Infirmary Expense with Travelex, they informed me that my wife was NOT a named insured on the policy! Somehow they had her listed as a "BENEFICIARY" and NOT as an insured on the Policy! How could that be?.....When I purchased the Policy I listed her name, date of birth, etc. as a person to be insured on the Policy. Because of this GLITCH in your system, I cannot recoup the $181.16. I tried explaining this problem to the Travelex staff, and to the Insure My Trip staff, to no avail......
As a result, I will NEVER use Insure my Trip or Travelex again, and I have been a loyal customer for over 10 years!
Clarence P. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
The trip included a
cruise
GeoBlue
Voyager Choice
Although I did not have to take advantage of this plan, I was satisfied with the process
Patricia w. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured LX
You need to emphasize the importance of buying policy early to waive the pre-existence clause. I forgot it this year and it cost me.
Since I didn'tuse the policy I can't comment on its satisfication.
Since I didn'tuse the policy I can't comment on its satisfication.
George P. would
recommend this plan to a friend or relative.
-
Carol
We certainly agree that the Pre-existing Condition Waiver is of high importance in every purchase. All quotes on our website define a pre-existing condition. Your iTravelInsured LX plan defines Pre-Existing Condition Exclusion as:
"The Company will not pay for any expense as a result of any illness, disease, or other condition during the sixty (60) day period immediately prior to the date Your coverage is effective for which You or Your Traveling Companion, Business Partner or Family Member scheduled or booked to travel with You: 1) received or received a recommendation for a test, examination, or Medical Treatment for a condition which first manifested itself, worsened or became acute or had symptoms which would have prompted a reasonable person to seek diagnosis, care or treatment; or 2) took or received a prescription for drugs or medicine. Item (2) of this Exclusion does not apply to a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the sixty (60) day period before coverage is effective under this Policy."
Most plans offering the Pre-existing Condition Waiver if you purchase the policy within 10 to 21 days of your Initial Trip Payment. Your plan offered the waiver if you purchased the policy prior to or on the date of your Final Payment.
Please always remember that the best time to purchase is immediately after you make your Initial Trip Payment.Nov 21,2018
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Even though I didn't have to make a claim, after reading the many reviews before I purchased the plan, I knew this was the plan and company I wanted to use. The price was very reasonable and the coverage was exactly what I would have needed incase there was a problem.
Mark G. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Lite
Initial telephone representative was very helpful & gracious. Thanks
Thomas W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Luxury Cruise
First time purchasing insurance outside of the cruise line. After reading so many positive reviews about this particular policy, decided to try it. It provided better coverage than the cruise line with a lower rate. Since this was a 14-day cruise, we wanted to insure more protection to cover incase of an emergency. Totally satisfied and will purchase from now on.
SALLY C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
the company was very easy to work with. Fortunately everything went as planned and we did not need to use the insurance but did not have to worry in case something went wrong.
I would use them again.
I would use them again.
Carol A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
While I always get cruise insurance, thank goodness, I did not have to use it. You just never know when something is going to happen. I will be calling to get coverage again on my upcoming cruise soon. Thank you for giving me peace of mind.
Susan Averill T. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Did not have to use the plan
Peter R. would
recommend this plan to a friend or relative.
The trip included a
cruise
HTH Worldwide
Trip Protector Preferred
Didn’t use so far everything is good.
Sharon D. would
recommend this plan to a friend or relative.
Thank you for taking the time to post on InsureMyTrip.com. Travelex appreciates you bringing your concerns to our attention and we are sorry to hear that your trip did not go as planned.
We appreciate your patience while we carefully review your situation. Travelex will email you directly within the next 24-48 hours, to the email address provided when the policy was purchased.
In the meantime, should you have any questions or concerns, please email us at [email protected].