Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
AXA Assistance USA
Silver
We were extremely unhappy that AXA would not reimburse us for a missed connection. We recommend that anyone considering this trip insurance not buy it. We paid more for AXA insurance than our friends who bought AAA insurance. Our friends were reimbursed immediately for the same missed connection while AXA refused to pay for the additional tickets that we had to purchase when our connection was missed due to a airplane mechanical problem. We appealed the refusal and were told since technically the delay did not meet their "3 hour requirement" they would not reimburse us. When asked if a appeal like this was ever granted we were told to the agent's knowledge "no such appeal had ever been granted".
Beverly D. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Travelex
Travel Max
I always take travel insurance and never had to use them except for the last 2 trips. A tooth broke i called Travelex and they immediately found me a dentist close by and made the appointment. I was reimbursed within a week after submitting the claim.
On the second trip I had to be transported to emergency in Paris. I called the insurance soon as I could. I did not get a bill when discharged but I have a year to claim if they bill me.
Great insurance!
On the second trip I had to be transported to emergency in Paris. I called the insurance soon as I could. I did not get a bill when discharged but I have a year to claim if they bill me.
Great insurance!
Yvonne F. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
GoReady Insurance
Choice
A good plan from a reputable company. Would buy it again.
Julius C. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Gold
I didn't file a claim for reimbursement, but I did use AIG Travel Travel Guard when my luggage was delayed for 4 days during my trip. While the airline was slow to respond and confusing to deal with, AIG Travel was prompt, capable, and kind. I felt much more confident after contacting your representatives, and I credit your efforts with getting my luggage back to me, just in time for the second leg of my trip!
Aku A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
If you are considering this company, make sure you fully understand their definition of 'pre-existing conditions'. This company has a 180 look-back history. I didn't know what that meant until I had to file a claim and was denied. Here's what look-back means: any condition evaluated or treated 180 days PRIOR to purchase. "Underlying conditions" is also part of this definition. I lost a lot of $$$ not fully understanding the definitions. Next time I have to buy travel insurance, I will DEFINITELY go to great lengths to understand every aspect of the policy.
Linda O. would not
recommend this plan to a friend or relative.
-
Deborah
Generali Global Assistance
We’re sorry to hear about the circumstances surrounding your claim. We take customer service very seriously and, as you mention, cannot stress enough that it is important to review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions you may have. We have dedicated Customer Service Representatives on staff who can help answer questions and guide you towards the best coverages. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. As you’ve said in your review, the plan you purchased is unable to provide coverage for any losses resulting from Pre-Existing Medical Conditions. Our Custom Luxe plan can provide coverage for such losses provided the plan is purchased prior to or within 24 hours of final trip payment, if other requirements outlined in the Description of Coverage/Policy are met. If you have additional questions or concerns, please reach out to us at the number or email provided above.Jan 10,2017
The trip included a
tour
GoReady Insurance
Choice
It took some time but a relatively complicated claim was processed fairly. Very happy with the process and would recommend April Travel Protection
bonnie r. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
TravelSafe
Basic
Excellent service! reasonable price.
Thelma V. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
Fortunately, I did not have to use my coverage. However, I did feel confident in it.
William H. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Nov 22,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
It was nice knowing we were protected.
Nancy M. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Nov 16,2016
The trip included a
cruise
Global Alert!
Preferred
Since I did not have to use the insurance plan, I really cannot comment on is effectiveness. It sure made me feel better knowing/hoping I would have medical and evacuation coverage in the event of an issue on my trip. The peace of mind was well worth the price I paid.
Christine D. would
recommend this plan to a friend or relative.
On behalf of the Insured, InsureMyTrip did follow up with AXA Assistance on the status of the appeal. Unfortunately the appeal was also denied since reimbursement under Missed Connection required at least a 3 hour delay. This delay totaled 1 hour and 43 minutes so reimbursement was denied.
Please call us at 800-487-4722 if you have any questions or concerns.