Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
AXA Assistance USA
Gold
The airline lost our luggage, and when I called a representative, they said I had to wait 24 hours to buy any basic needs, which was quite frustrating. Also, any claims of lost baggage required a sales slip for all items. Why would I have a sales slip from five years ago? Representative refused to put any pressure on airline to locate luggage.
Sharon B. would
recommend this plan to a friend or relative.
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Gina Sullivan
AXA Assistance USA
We are sorry to hear that your baggage was lost. The AXA Assistance USA Gold Policy requires that the baggage is delayed for a full 24 hours before the Baggage Delay benefit can be utilized. In the event that the airline is not able to recover your lost luggage, the policy does allow for a claim under the Baggage/Personal Effects benefit without receipts and reads as follows: For items over .00 in value which have been lost or stolen, you must provide documentation of the original purchase price. If the original receipt is not available, benefits will be calculated based upon the Actual Cash Value (cost less proper deduction for depreciation value) at the time of loss. Please accept our apology if this was not explained clearly by the representative and caused confusion. Because we are not directly affiliated with the airline, we are limited in what we can do in order to expedite locating your luggage.Jun 29,2015 -
RobF
I had the same thing happen to me as well and it was extremely frustrating. I was eventually paid by the airline, but the insurance that I had purchased never would approve the claim. Once the airlines had reimbursed my loss, I dropped the issue and did not pursue anything with the insurance. It taught me a valuable lesson. 1. I make sure I read the fine print on baggage coverage. 2. I take photos of my baggage at the ticket counter as it's being laid on the conveyer belt, and usually I'll include a picture of the Airline agent as well. 3. I have a photo shot of my belongings in that suitcase.
It may sound like a lot of work, but it really isn't. But it’s the only action I know I can take to protect myself. When your bag is either missing, stolen or damaged, they’re first to point the finger at someone else and thus the games begin. You’ll spend a lot of your time explaining the same story over and over to different people throughout the whole process.
It took me nearly 27 days to get the airliner to send me a check to replace the items including the suitcase. Some people thought that was quick and others thought that it was really slow. I really do not know the correct answer.
I now get insurance on my trips, but I carefully read the details of the insurance policy and if I have a question, I will usually write an email to have someone explain it to me. If I am unable too, I move on to another insurance company. I hope this helps others.Jul 02,2015-
Gina Sullivan
AXA Assistance USA
Thank you RobF for sharing your post. We are sure others will find your insights and tips helpful. Please let us know if you had any negative experiences with an AXA Assistance USA policy, as we would certainly like to address any concerns. Good luck in your future travels and we hope you will consider AXA Assistance USA for your future coverage.Jul 07,2015
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The trip included a
cruise
AXA Assistance USA
Gold
Fortunately, we didn't need to file a claim, but I did need to call the toll free number to get help connecting with my credit card company. Long story, but the collect number to use when out of the country provided by the credit card company was "blocked" when I tried to call. The AXA Assistance help line connected me directly to Chase. I was in the Stockholm airport at 8am at the time and I was able to resolve my issue. I saved myself a $10 fee and 24% interest, so I consider my purchase of the AXA plan to have been very, very valuable!
ramona b. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
InsureAssist
TravCan
Excellent plan. Great peace of mind!
Lynn H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
It's great to have peace of mind for such a reasonable price!
Michael H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We did not have any reason for a claim but it was great to have the peace of mind. I would recommend this to all.
Renu J. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
Did not need to file a claim, but felt peace of mind knowing I had the extra protection and coverage.
Sylvia H. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Trip Protector Lite
I think Travel Insured gives us good options. I just hate seeing the rates increase so much because of our age since it really isn't a "life" policy. I think some allowance on rates should be allowed depending on current health status. One might be 90 and in better health than a 40 year old, yet the rates for the older are so much higher.
Jason F. would
recommend this plan to a friend or relative.
The trip included a
cruise
American Express
Classic
I was very pleased with the ease of submitting a claim and the speed with which the claim was processed and a check sent to me. I plan to use this insurance on my next trip.
Thanks to all, Allen
Thanks to all, Allen
ALLEN C. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
The plan seems good, but I never had to file a claim. It was quick and easy to sign up online.
Marie M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Happily, no claims. We were very impressed with responsiveness of all our requests for information when we were purchasing plan. Also, believe it was good value for the money compared with other companies.
Deirdre A. would
recommend this plan to a friend or relative.
InsureMyTrip offers plans from different travel insurance providers which require a 12 hour delay for the Baggage Delay benefit. In the future, please consider calling InsureMyTrip prior to purchasing so that we can help you find a policy that best fits your needs and/or explain policy benefits. Our representatives are available 7 days a week by calling 800-487-4722.