Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
No adverse events requiring any claims with this policy. The coverage was mandated by the tour company (gAdventures) that we used to travel through Turkey for 16 days.
Thomas L. would
recommend this plan to a friend or relative.
I still feel that I am owed a refund for the insurance I purchased but couldn't use due to covid. Initially I was told I had a "credit voucher"; when I called this year to use my credit, your rep said it was expired and I should have asked for a refund. Why wasn't I told I could have gotten a refund back in 2020!? Covid lasted over 3 years, and this was the first time I could travel. I still want my refund.
Carole B. would
recommend this plan to a friend or relative.
Thank you for your feedback. The provider that you purchased with, Generali Global Assistance, has issued the following response:
"Thank you for your feedback. We’re sorry to hear about the circumstances surrounding your vouchers and for not meeting your expectations. We take customer service very seriously. A dedicated claims team member is investigating your case further and will be in touch with you. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected].
We had to cancel our trip due to our son being diagnosed with a deadly disease. The Nationwide claims representative worked with us and our claim was paid promptly.
Kerry S. would
recommend this plan to a friend or relative.
The only thing we wanted to claim was some personal items that we had to purchase to replace things that were delayed. Because we were unaware of the requirement to keep every scrap of paperwork, we were unable to complete the claim
Donald R. would
recommend this plan to a friend or relative.
Company was very responsive. When a family member at home was hospitalized we had to reach out to review coverage in case we were needed back home. Although we did not have to interrupt our vacation, the agent we called was very knowledgeable and helpful in advising us on how to proceed with a claim if necessary.
Richard L. would
recommend this plan to a friend or relative.
We're sorry to hear about your circumstances, but pleased we were able to offer helpful and prompt Customer Service. Thank you for sharing your experience with us.
Luckily did not have to file a claim, as everything went smoothly, but always feel better knowing that we are totally protected from any unforeseen issues. Repeat customer!! Thanx
David B. would
recommend this plan to a friend or relative.
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0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.