Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Have used HTH several times. Recently had a major muscle injury to my leg a few days before departure. Was not able to travel and took several weeks to recover with PT. The claim for the full trip cost, which was not refundable, was paid by HTH. Took a few weeks to do and went back and forth to provide needed information from provider, doctor and trip information, etc.. Was paid in full, so this is what insurance is for! Highly recommend them. Glad the injury did not happen while in Cuba where I was going. That would have been much harder to deal with there.
Sandy S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I did not need any services provided by this insurance, so I don’t really know how well Nationwide services a claim. But, the price was competitive with others, and the fact that you are located in the same state I live in, made me feel more comfortable.
Nancy
Nancy R. would
recommend this plan to a friend or relative.
While in Cuba on day 3 both of us tested positive for COVID. We were isolated in a Cuban hospital without any way to communicate due to language barriers, limited Wi-Fi, or Internet. Even though I got through to someone they never responded. I called 4 times. They did nothing to help us. Each call cost $2.99/minute. The bill will be hundreds of dollars for calls that did give us any support.
Mary F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Our trip to Cuba was plagued by problems that included delayed and cancelled flights that forced us to stay overnight at the DFW airport in both directions. In addition, luggage was lost and did not arrive in Cuba until five days into a one-week trip.
The claims process was very demanding; despite sending in 30 pages of documentation, the adjuster kept asking for more. In the end, using numerous loopholes, the company got out of paying us much at all -- essentially we got about the price of the policy, while remaining out of pocket for approximately $2000. I would not use this company again.
Cheryl C. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your review. Although
it is unfortunate that all expenses were not fully reimbursed, your claim representative at Nationwide Mutual
did follow the policy wording and paid the claim accordingly. Please also note that InsureMyTrip publishes the certificate for every policy on our website and encourages our customers to review the policy terms and conditions and call us with any questions.
it is unfortunate that all expenses were not fully reimbursed, your claim representative at Nationwide Mutual
did follow the policy wording and paid the claim accordingly. Please also note that InsureMyTrip publishes the certificate for every policy on our website and encourages our customers to review the policy terms and conditions and call us with any questions.