Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We had our important documents stolen and we could not continue our trip. We were disappointed to learn that this was not covered by trip interruption or cancelation. We lost almost $1000 on hotel cancellation fees and received $0 for our insurance. Very disappointing and we’ll look for better alternatives in the future.
JAMES M. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Thank you for your feedback on the policy. We are sorry to learn of the event that occurred during your trip.
Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. These plans are named peril policies. That means that the event that causes your trip to be cancelled or interrupted must be a listed reason in your policy certificate.
In the future, please call us prior to purchase so we can review the plan benefits with you and answer any questions you may have about coverage. In fact, you may call us any time at 800-487-4722 to discuss travel insurance products offered by InsureMyTrip. We are open 7 days a week, and all of our representatives are licensed insurance agents.
It's difficult to comment on the plan since I didn't use it. Like any insurance, it's good to know it's there if you need it. Seems to be a good value for the price.
Tammy G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank god did not have to use the policy but it gave peace of mind, especially as there were train strikes in France that occurred just a day before my train trip to Germany. My trains were all on time, but many people were cancelled or delayed...
Christina B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I had to unexpectedly file a claim last year when my trip was canceled because my friend was diagnosed with cancer. The company processed the claim promptly with no questions asked. It is very straightforward to process the claim.
M M. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
My trip included a stop in Barcelona and a flight back to the US from Barcelona. Riots broken two days before my flight there, I contacted Travelex and was told that any diversion from Barcelona are at my cost and the policy doesn’t cover Civil Unrest. I had to guarantee my safe return to the US on 10/19 due to work commitments. I found out that all of Catalonia organized a general strike and a march on Barcelona for that day and the day before. I had no choice and had to purchase a ticket going back home from Paris. that ticket cost an additional $515, a cost that I expected is covered by the policy. There is no way, ill ever forget that. How often civil unrest happen, that it wouldn’t be covered. What’s the point of paying for a policy that is useless. Rest assured that I will not shut up about it to my friends. Employer, family.
ARIEL Y. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We appreciate your feedback. Here is the reply from Travelex:
"Thank you for taking the time to post about your experience on Insure My Trip.
The Travel Select policy purchased is a Named Peril Policy, meaning any reason for Cancellation or Interruption is listed in the policy details, and if it is not listed, then there is no coverage. The policy details which were sent to you, via email, on October 4, 2019, at 9:38 am, when the policy was purchase, also lists all the exclusions.
The exclusions listed on the Travel Select plan are standard in the Travel Insurance Industry and do reference very specific scenarios.
We empathize with your unfortunate situation, and we are happy that you arrived home safely. However, it is important to remember that insurance is highly regulated, and all claims are determined based on the documentation submitted in relation to the policy that was purchased.
Berkshire Hathaway Travel ProtectionExactCare Value
Very poor service with lack of communication. I got the impression that they just don't care and thus wasted a lot of time. They are carrying the Berkshire Hathaway name and are doing them a disservice.
Maria D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. These plans are named peril policies. That means that the event that causes your trip to be cancelled or interrupted must be a listed reason in your policy certificate.
In the future, please call us prior to purchase so we can review the plan benefits with you and answer any questions you may have about coverage. In fact, you may call us any time at 800-487-4722 to discuss travel insurance products offered by InsureMyTrip. We are open 7 days a week, and all of our representatives are licensed insurance agents.