Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Competitive pricing and easy to purchase on line. Oddly even though I purchased the plan, all correspondence still goes to the male of the family. Some things never change.
David W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I found your company online and had an online chat with a representative prior to making the purchase of a policy. This was a new way to do business for me, but the rep was knowledgeable and patient as he helped me with all of my questions. I felt I was guided to the right product for my needs and not simply offered the most expensive option available. The communication from the company after the purchase was also excellent. I am delighted I did not need to make a claim, but I felt I was in good hands should the need arise. I will use your services for future trips. Thank you.
John Y. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It is hard to say whether a plan is good unless you have to file a claim, which I didn't. Therefore, the ratings are only related to the purchasing of the plan and not the quality of the company, the coverage, customer service or other important issues.
Kier O. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We recently had to make a claim due to a medical problem that occurred shortly before our planned trip. The claim was handled smoothly, with a minimum of paperwork required from us. Our payment was quite substantial, but the insurance claim was paid with no arguments or attempts to reduce our payment.
We would highly recommend the AXA Assistance USA Gold plan to others.
Wendy K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I especially appreciated your email communication after I purchased the plan. Your email listed all the contact information which I would need in the event of any service or claim issue. I’m thankful that I did not need to contact your service department or your claim unit,, but it was nice to know that I had all the necessary information if it were necessary to do so. Very thoughtful and professional.
John S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Unfortunately as is with most insurance plans, you don't know how good the plan is until you have a claim. I did not have a claim, and as such, I could only give a neutral rating on satisfaction and level of coverage and important items.
Cary H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.