Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thanks for providing me with insurance for my trip. It was a pleasure dealing with your company. I would recommend your company and will definitely use this company again.
Karen L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I submitted a claim to get reimbursed for a trip delay. It was a relatively simple request for relatively small dollars. I submitted the claim on March 13; I finally received the insurance checks on May 8. That's much longer than it should take, in my opinion.
William G. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Horrendous Customer Service when we tried to file a claim. They lose documents, don't follow, up, come up with excuses, etc. For a Simple $250 Medical Reimbursement they have been giving us the run around for almost 4 months. The claim could not be more simple (Dr. visit on a policy with Primary Coverage). Claim was finally paid when said we would contact the State Insurance Commissioner Beware if you need to use this company. I'd recommend staying away
Michael K. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for your feedback. We have received the following response from TravelSafe:
Dear Michael,
Thank you for taking the time to provide us with your feedback. It is highly valued here at TravelSafe. First, we want to apologize for the poor level of customer service you received during the claims process. This should never be the case.
As a travel insurance company, we strive to provide travelers with products and service that extend beyond their expectations. However, we recognize this was not your experience.
We have notified our claims processor, Trip Mate, that the length of time and effort taken to address your legitimate claim is unacceptable and we are working with them to make sure that other TravelSafe clients do not have the same experience.
Again, I apologize for any inconvenience or frustration this has caused. We hope you still consider purchasing travel insurance in the future.
C&F Travel Insured InternationalWorldwide Trip Protector Plus
I am giving it 5 stars because it provides coverage for everything I was looking for at a reasonable price. However, since I didn’t have to put in a claim, it is difficult to judge how supportive and responsive the company would be which is what truly separates a good insurance plan from a bad one.
Mercedes S. would
recommend this plan to a friend or relative.
Since you can judge an insurance plan only if you have a claim and we tried to do everything the safe way. It looks like the trip went nice and smooth as planed I have nothing else to add.
Tuvya S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Dear Michael,
Thank you for taking the time to provide us with your feedback. It is highly valued here at TravelSafe. First, we want to apologize for the poor level of customer service you received during the claims process. This should never be the case.
As a travel insurance company, we strive to provide travelers with products and service that extend beyond their expectations. However, we recognize this was not your experience.
We have notified our claims processor, Trip Mate, that the length of time and effort taken to address your legitimate claim is unacceptable and we are working with them to make sure that other TravelSafe clients do not have the same experience.
Again, I apologize for any inconvenience or frustration this has caused. We hope you still consider purchasing travel insurance in the future.
Sincerely,
Amanda H. from Team TravelSafe