Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
It was reassuring having this plan if disaster struck and it appeared it might because our first flight never left the ground. Cost of plan seems high for coverage but could not find any cheaper options that came close to meeting our needs. Glad we had plan even though did not need to use.
Edward E. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
When my husband's wallet was stolen in Paris I called the insurance company number to see if they could offer any help and was to receive a claim report via email which was never received. There wasn't much help they could actually provide other than offering to loan some cash, which we didn't need.
Janet C. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you very much for your review. Since receiving your comments, Generali Global Assistance has been searching through their call log to provide you with additional information. We now have their reply:
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Unfortunately, we were unable to locate your calls based on the information provided and apologize for your not receiving the claim form or the information on how to file a claim.
However, you may still file online at: https://travelinsurance-us.eclaims.csaclaims.com/ or obtain the claim forms at: https://www.generalitravelinsurance.com/start-a-claim/pdf-claim-forms.html.
Please contact (800) 348-9505 or [email protected] if you have further questions and a dedicated team member can assist you."
It would have been helpful to have a card to carry with us. I didn't carry all the paperwork when we were sight seeing, but fortunately we didn't need it.
Thomas S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Unfortunately, we were unable to locate your calls based on the information provided and apologize for your not receiving the claim form or the information on how to file a claim.
However, you may still file online at: https://travelinsurance-us.eclaims.csaclaims.com/ or obtain the claim forms at: https://www.generalitravelinsurance.com/start-a-claim/pdf-claim-forms.html.
Please contact (800) 348-9505 or [email protected] if you have further questions and a dedicated team member can assist you."