Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Impressed with you customer service in answering all my questions before deciding to purchase this plan.
Peace of mind since travelling to So. Korea and Japan, knowing you will have our backs if anything happens.
Bradley D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
You never know how good an insurance policy is until you file a claim, and I haven't. But the coverage and price and documentation were exceptional. I hope never to need it, but it's good to have.
CHRISTIAN W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It is not easy to review something that you never used. I can say that this insurance was easy to buy and the agents were helpful, and the price was good, but I have no idea if the company would have come through if needed, if the coverage would have been easy to use, or been available had I needed them. The good thing is that I was comforted believing that I had appropriate insurance. Whether or not I had it was not discernible. What I did do was check out the covering company on A.M.Best and it seemed to check out OK. Who knows? But for sure I will get the coverage next time within `14 days of purchase of my trip. the one thing that was worrisome was that "pre-existing conditions" are not covered if you buy your coverage more than 14 days after you first pay for your trip. And I have no idea what is considered a pre existing condition. Fortunately, I never had to make a claim on this insurance.
Irene B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The customer reps were wonderful--friendly, helpful and knowledgeable. I will definitely use insuremytrip.com next time I travel. Also, the price was very reasonable for the coverage I was provided.
Leslie J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
When comparing trip insurance, I found that the John Hancock plan was more comprehensive for a slightly lower price than comparable companies I had insured with in the past. Thankfully, I did not need to file any claims for my trip so I cannot comment on how good the coverage actually was.
Janis L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I bought a basic plan that included ~$700 worth of dental and when I called in I was told that the plan didn't cover my toothache due to wisdom tooth pain that started while I was there. This would be fine, except associate Janet was not interested in problem-solving or coming up with alternative solutions, and the phone call we had was one of the most unpleasant I've had in awhile. I won't be recommending this insurance company because of that phone call.
Alexandra G. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for providing your feedback on this plan.
We are sorry hear that you are dissatisfied with the services that you received from the insurance company while traveling. We have forwarded this information to April Travel Protection to look into this matter further. If you would like additional assistance with your claim, please feel free to reach out to our Advocate department at 1-800-487-4722.
Fortunately, I didn't need to file a claim, so I can't speak to the company's performance there. But I will say the policy was very easy to purchase, seemed reasonably priced, and gave me peace of mind when I left for the trip. I'd probably buy this service again for my next big trip.
Naomi W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The best insuarance is the type one never needs to claim. That said, it was comforting to know that if the unexpected happened . I will use insuremytrip again for future travel insurance.
MARK H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are sorry hear that you are dissatisfied with the services that you received from the insurance company while traveling. We have forwarded this information to April Travel Protection to look into this matter further. If you would like additional assistance with your claim, please feel free to reach out to our Advocate department at 1-800-487-4722.