Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Everything went well on my trip, After hearing from others that had problems with luggage and hotels. Made my trip more relaxing knowing I had insurance.
Edward E. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I did not file a claim during this trip, but I did it at my previous trip. Nationwide Mutual Insurance Company did a great job. Service was professional and quick. All representatives were helpful and very professional.
Thank you.
Alexander S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
CSA refused to grant the claim stating that I had medical pre-condition. The first symptoms of my sickness appeared just 2 weeks before planning trip and never before and the coverage was bought few months earlier. I received the money only after very complicated way of complains.
Terrible handling.
Piotr T. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Although it is unfortunate that you had difficulties in settling this claim, we are pleased to hear that the CSA Travel Protection has reimbursed you for your medical expenses.
For the benefit of your fellow travelers, CSA defines a PRE-EXISTING CONDITION as a "Sickness or Injury during the 180-day period immediately prior to your effective date for which you or your Traveling Companion:
(1) received, or received a recommendation for, a diagnostic test, examination, or medical treatment; or
(2) took or received a prescription for drugs or medicine. Item 2 of this definition does not apply to a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the 180-day period before coverage is effective under this Policy."
Please also note that the CSA Custom plan does not offer a waiver of that preexisting conditions exclusion.
We’re sorry to hear about the circumstances surrounding your claim and apologize for not meeting your expectations. We want our customers to choose the correct plan to fit their needs and cannot stress enough that it is important to review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. We have dedicated customer service representatives who can clarify the plan terms and conditions and guide you towards the best coverages. To further ensure customer satisfaction, we also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. While some of our plans are able to provide coverage for losses resulting from pre-existing medical conditions if certain requirements are met, the plan you purchased is typically unable to provide coverage for such losses. If you have any additional questions or concerns, please reach out to us at the number or email provided above.
Due to a predicted major snow storm along the east coast, our airline cancelled our flight the day before we were set to fly home from our vacation. We had to reschedule our flight to return home the day after our originally planned return date, and we incurred the extra expense of paying for another night at our hotel. Once we completed a claims form and submitted all of our documentation of the extra expense to Nationwide Mutual Insurance, we received a check in the mail very promptly from Nationwide Mutual, and the check was paid in the amount expected according to our plan. I would definitely recommend Nationwide Mutual to my friends, and we would definitely use InsureMyrip.com again for future trips.
Francis P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We had to adjust our trip length (move it 2 days) due to a flight cancellation and C&F adjusted the length (dates) of coverage to include the additional 2 days with no additional cost. There was no claim since no costs incurred but they explained very well how it would work if a claim was necessary.
Thomas B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
For the benefit of your fellow travelers, CSA defines a PRE-EXISTING CONDITION as a "Sickness or Injury during the 180-day period immediately prior to your effective date for which you or your Traveling Companion:
(1) received, or received a recommendation for, a diagnostic test, examination, or medical treatment; or
(2) took or received a prescription for drugs or medicine. Item 2 of this definition does not apply to a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the 180-day period before coverage is effective under this Policy."
Please also note that the CSA Custom plan does not offer a waiver of that preexisting conditions exclusion.