Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
A 97% of buyers who are satisfied with your plans was excellent unless the remaining 3% who are not satisfied were those who did have a claim with you and the 97% of those who were satisfied had none,
Most travelers with insurance had none. I have insured my trips about 20 times in last 10 years. I had 4 claims which were satisfied.
1) My mother died when I was in Indonesia; and CSA (i Believe) paid for my airplane ticket to go back to Los Angeles.
2)I lost a camera in China which was reimbursed.
3)I had an arthritis attack in Russia which cost was not reimbursed.
4)I was stranded in Paris for a whole week when the Volcano in Iceland erupted . I had to spend several hundreds $ to stay in cheap hotels in Paris which were not reimbursed.
My main goal of buying insurance is for medical cost not for lost of luggage's or airplane tickets.
I would love to hear from people who had claims on both instance, i.e., medical and loss of luggage.
I am sure that your customers would be very happy to hear from them.
John
john V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
My suggestion relates to the information that I received from an inquiry to the Concierge service. I requested a list of hotels in the Hue, Vietnam area. Perhaps when someone asks for a list like this for another location information could be sought from them concerning the price range/s they would be interested in.
Alfred F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
peace of mind knowing that if some medical issue happened while traveling the rural northern areas of Vietnam, Lao, and Thailand that we had the resources and backing to get ourselves out and get some help. I like the package plans vice plan medical plans since coverage includes expenses for my traveling companion.
Grant O. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Total waste of money. Their 24/7 assist line was a joke. I called every number listed and either could not get through or get a disconnected message. In desperation i sent them an email shown below. Note the robo-mail reply
I am having trouble placing a call to you from Vietnam every number i try comes up disconnected and i need to talk with a rep about situation i am in if you could get back to me as soon as possible it would be greatly appreciated i have to go to Korean air ticket office tomorrow April 18 between 8 am and 5 pm Vietnam time... thank you ..
Hello (Name of Insured),
Please advise how our office can assist
(Name of Contact)
(Position)
Seven Corners Assist
303 Congressional Blvd
Carmel, IN 46032
Phone: 800-***-*** or +***-***-***-****
The information included in this message should not be construed as an approval or denial of medical benefits or expenses.
Rodger W. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are sorry that you were unable to communicate with us while on your trip to Vietnam. We do have a 24 hr. collect number that you can call in the event of an emergency, which is supplied on your ID card. We hope we can better assist you in the future, should you choose to purchase a policy from Seven Corners again.
Best Regards,
Suzanne Munson
Seven Corners