Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Had to make a trip delay claim. It took about 3 weeks to receive payment, but that isn’t excessive. The Nationwide website could be improved, but the process was fairly easy.
Daniel S. would
recommend this plan to a friend or relative.
I chose my plan based on the reimbursements that would be available for cancellation; trip interruption; baggage loss and the medical, and more. I luckily did not have to file a claim but felt good about the level of coverage I would have.
Loretta S. would
recommend this plan to a friend or relative.
At Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use now. Just give us a call at 800-348-9505.
Thankfully I didn’t need to use the purchased coverage but was at ease knowing it was available if needed. Travel Guard staff was very helpful and I would not hesitate to use them again.
Sandra C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I had a condition that required medical care while taking a cruise in December 2023.
I filed my claim on 12/25/2023. Nationwide requested that I submit a Medical Expense claim form plus itemized bills, proof of payment, a copy of my Primary Insurer's EOB, copy of passport to confirm entry/ exit of foreign country, copy of accident report if injured and a copy of my policy confirmation of coverage.
On January 3, 2024, I sent an email to find out the status of my claim. I only received an automated reply.
On January 12, 2024, I called Nationwide. The person I talked to transferred me to Claims.
That person checked the status of my claim and said it was approved. He said they mailed the check on January 8th and to allow 30 days for it to arrive.
My check for the full amount of my claim arrived on January 16th. It was a long involved process, but they did finally pay my claim. It would not have been so bad if they had kept me advised of the status at all stages.
ALLAN C. would
recommend this plan to a friend or relative.