Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
The plan covered all of my medical, airfare and covered part of our cruise. Other items, such as hotel, taxis and food, were not covered so that will be my out of pocket costs. Overall, satisfied but would have liked to have seen 100% of my costs covered. Will need to read the fine print of plans in the future to see exactly what is covered.
Response time from the company was great and the phone assistance was always helpful too.
Barbara C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
The only issue I had was that the application was a bit confusing. It seems to ask twice for the primary traveler, but in reality the second travelers name should be listed below the primary traveler.
Steven G. would
recommend this plan to a friend or relative.
I had to repeatedly submit documentation and when I tried to call and speak with an agent, I was not able to contact anyone. It was a very difficult process and not easy to submit what was requested. I would not recommend this company in the future.
Marlene L. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
It's hard to review a product that you didn't have to use (e.g. filing a claim). You can rate it on costs, coverage, and how straight forward their info was. But to truly earn 5 stars requires the unfortunate need to file a claim. I had to do just that for my recent cruise. I filed a claim 3 days after returning from our trip. I received one timely follow-up email requesting some additional documentation which I promptly provided.
They were able to use the documentation provided to certify my claim and issue a check within about four weeks. This is exactly what I like to see in the claims process.
I highly recommend Trawick based on this experience with them!
Robert M. would
recommend this plan to a friend or relative.