Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Outstanding coverage at a fair price. Even though we did not need to use this insurance, we appreciated this company's excellent communication before and after the trip. Having an app on our phone in the event of an unxepected situation offered an extra layer of security.
Deborah S. would
recommend this plan to a friend or relative.
2 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
WE were ill on our trip - covid - tried to access our Interruption coverage to stay few extra days but found thru many many calls that we needed a qualified test.
WELL THIS IS WHERE BARRIER IS - GETTING QUALIFED TEST IN Canada and foreign countries is just not available any longer as out of "pandemic" times it seems.
Believe me- i tried it all and am a RN so know who to call. Hospitals, hotel, pharmacies, more hospitals - most spoke only French - to no AVAIL.
Thank goodness we had enough of home meds and could stay extra to clear isolation days and not be communicable any longer so that was good as didnt want to make others sick.
THIS IS A PROB and I will be tellling everyine I know about travel insurance BARRIERS.
WE pay premium in earnest- and should not be this hard to obtain our coverage.
I am so dissapointed as have used Insure my Trip for years. and many travel trips.
TY for listening
diane s. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback, Diane. At Generali Global Assistance, we pride ourselves on providing the support that is crucial for happy and safe travel, backed by Generali, one of the largest insurance companies in the world. We’re sorry to hear about the circumstances surrounding your trip interruption and for not meeting your expectations. We take customer service and the claims review process very seriously. Our plans can help if you are diagnosed with Coronavirus before or during your trip. You just need to meet the standard requirements for coverage due to sickness, and our plans can assist you with Trip Cancellation, Trip Interruption, Travel Delay, Medical & Dental, and Emergency Assistance & Transportation. If you have any additional questions about these plans, please reach out to us at (800) 348-9505 or visit COVID-19 Travel Insurance Guide and FAQs (generalitravelinsurance.com)
Purchased the plan for our Christmas visit with our son in Canada. Primary reason I chose this plan was for the higher amount of medical coverage it would provide. During our visit my wife caught Covid. She had a tele-visit with a Canadian doctor who prescribed medications. Upon returning home a filed a claim with the receipts to IMG. 5 days later I was informed that I did not provide ACH info so the benefits would be deposited in my checking account. 10 days later the money was deposited. The process was easy but be sure to keep all receipts and documents and send to the claims agent, in this case iTravelInsured
Russel L. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.