Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
This plan strikes a nice balance between coverage levels and cost. The true test, of course, is filing a claim, which we fortunately did not need to do. However, I did file a claim back in 2014 and it was processed quickly and with little hassle.
Sean P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
C&F Travel Insured InternationalWorldwide Trip Protector Lite
We purchased a policy online for an upcoming trip. When I called to ask about the policy I was just told it was a good policy and what I needed to travel out of the country. Due to an unforeseen medical condition we were forced to cancel our trip. I filed a claim right away following all instructions given to file the claim. Imagine my surprise when the claim was denied. Apparently ours was one of the excluded reasons in fine print 20 pages into the policy booklet. I feel this company was deceitful and not helpful. They were willing to take my money for the policy but not willing to reimburse me.
BUYER BE WARE!
German V. would not
recommend this plan to a friend or relative.
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium.
We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
since we didn't need to use the coverage we purchased, it's hard to evaluate the plan fully. It seemed expensive to us, but the peace of mind it brought was of value to us.
Hans H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We, thankfully, had no need to file any claim on our travels; but, knowing that we were covered made our trip more relaxing. Also, I neglected to get insurance early on, and only remembered maybe a week before we left, but it was still okay to do so.
I appreciate that.
Amy K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Since we didn't have to use the insurance, we are unable to do a review. We would only be able to give an adequate review if we had filed a claim and gone through the process of using the policy. Pretty hard to review an insurance policy company when you have no experience with a claim
Nathalie B. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.