Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
What a comfort to know that my multi-country international destination was insured.
Fortunately we had no need to file a claim and our trip went flawless.
Thanks Generali Global for providing complete coverage.
Kimberly K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
On my way to Bangkok I chipped my tooth and I was not going to have it repaired there as the places where not to my standards. When I came back to the US I made an apt. with my dentist to get it repaired and found out that it is not covered. Bangkok is a 3rd world city and the thought of having my tooth worked on there was not an option for me. I feel like this should of be covered but was told it is not.
Eileen G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We are very sorry to learn that you chipped a tooth during your trip and are dissatisfied with this policy. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. With any travel insurance policy you would have to seek treatment during your trip for it to be considered a covered expense. Once you return home, the policy will terminate.
Per the Covered Expenses definition in your certificate: "Reasonable and Customary Charges incurred while insured under this Certificate; and that do not exceed the Maximum Benefit limits shown in the Confirmation of Coverage, under each stated benefit."
In the future, please consider contacting the claims department immediately after suffering a loss to receive the claims procedure. Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.
Per the Covered Expenses definition in your certificate: "Reasonable and Customary Charges incurred while insured under this Certificate; and that do not exceed the Maximum Benefit limits shown in the Confirmation of Coverage, under each stated benefit."
In the future, please consider contacting the claims department immediately after suffering a loss to receive the claims procedure. Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.