Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
My big problem with the Plan was that it was unclear what coverage I had under the plan. As a senior citizen on medicare and medigap, with very good insurance in the U.S., I wanted to be well covered for serious heath problems arising overseas. For example, what if I had a heart attack or a stroke in France? I think I paid a lot of money, but I really felt the only way I would understand the quality of coverage I had was if I became ill. I feel that Generali should be able to clearly communicate in a much better way the coverage the customer is entitled to.
Ronald B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We hope you enjoyed your vacation. We appreciate your feedback. Please see the response from Generali below:
"Thank you for your feedback. We are working to clarify our policy language to make purchases easier. If you have any questions about the policy just purchased, we have dedicated customer service representatives who can clarify the plan terms and conditions specific to your needs. You can reach them at 800-348-9505 or via email at [email protected]."
I was especially impressed with the agent I spoke with over the phone--she was helpful and cheerful, and she steered us to a plan that would cover all the possible Covid eventualities we were worried about. Thank you!
Craig F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This was the first time I have ever bought trip insurance and I did not have to use it but the piece of mind was worth the price. I would buy it again.
janice B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Nothing medically happened while we were gone for the two months so we were not able (thankfully) to file a claim and test the insurance. Since we are on Medicare we will most likely use it again next year. It does seem to serve a good purpose to have when we travel overseas.
MARK D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Having not had to file any claims, I am not qualified to make any ratings or recommendations on Generali's service. Purchase process was smooth and relatively easy.
Carol S. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Luckily I didn't have to use my plan, but I'm glad it was there. Coverage and cost of the plan for one trip are excellent. Of course, the proof is in the pudding. I will buy Nationwide plans on my upcoming trips and will comment on how easy or hard they were to use if needed. So far, highly recommend and this seems like a better choice than Allianz, for example. More coverage, less cost, better customer contact via email and phone (I did call to see if I could get though).
Carolyn F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It was very easy to make the arrangements and I believe that the price for the insurance was very fair.
Fortunately I didn’t need the insurance but it was a relief to know that it was there in place for me if I did.
Roberta R. would
recommend this plan to a friend or relative.
We hope you enjoyed your vacation. We appreciate your feedback. Please see the response from Generali below:
"Thank you for your feedback. We are working to clarify our policy language to make purchases easier. If you have any questions about the policy just purchased, we have dedicated customer service representatives who can clarify the plan terms and conditions specific to your needs. You can reach them at 800-348-9505 or via email at [email protected]."