Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Directions for documents needed for claim ( trip cancellation) were not clear but when I contacted them it was clear what was needed. I am very satisfied with April and would use them again.
Rosemary P. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Peace of mind at a reasonable price - what could be better? Thankfully, we didn't need to file a claim, but it was good to know that we would be covered should the need arise!
Richard N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Since we didn't experience any problems and had no need to file a claim, we can't really rate the company. However, we did receive a "bon voyage" message before the trip with info on contacting the company, so it was nice to know that the company was aware of our trip. We chose this insurance as it was comparable to that offered by the cruise company and a bit cheaper.
Linda D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We did not have to use the plan so it is truly difficult to say if it was good or not because we never tested it or saw if it was what we expected it to be.
Thank You
Cecile F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This is an update of a previous review. My claim has been approved and should be paid within 10 days. I think the process could have been simpler. I had a previous claim several years ago that was handled much more expeditiously. I will not use AIG again.
David P. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
We are very pleased to hear that AIG Travel Guard has issued your claim payment. Processing times of claims can vary depending on how much supporting material is needed. A member of the AIG Travel Guard Claims team will be in touch with you to follow up.
Like all good insurance you hope you never have to use it. Have piece of mind while traveling that if something happens we are covered. While on this trip an elderly passenger on the trip ended up in the hospital and the hospital was not going to release her (heard the conversation the daughter had with hospital while traveling on the bus) with out a payment of $10,000 being made on a credit card. The daughter had to call the US Embassy for assistance.
Janet B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are over seventy and were in Europe for over three months. We paid $4,500 for your insurance. Nothing happened. We rented a car but you did not cover that because we had insurance from my credit card (which paid us for a charge). So your insurance was useless to us. We have discovered that we don't need the medical coverage you provide and almost everything else you cover is incidental and rare.
Ralph S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.