Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
AIG Travel
Travel Guard Platinum
We've used Insure My Trip several times to insure our travel. We've never needed to file a claim, however, on our most recent trip, we needed to make a change in the travel dates, fairly late in the process, and we were able to do so without any additional premium or charges.
Paul S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Nationwide Mutual Insurance
Prime
The best travel insurance plan is one that you don’t have to use! Trip went smoothly.
janet b. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
I purchased travel insurance for our family of four mainly for the medical coverage. A policy combined with loss of baggage etc. was the best deal even though we had trip insurance coverage for through our credit card. We were in Vietnam for three weeks with our adult children.
It turned out I did get sick (food poisoning) and one suitcase was missing when we arrived. The suitcase showed up after three days and I recovered without going to a doctor (we did check where to go just in case though). So we did not file any claims.
The total premium on four policies was significant. However, even though we did not file any claims, we got pretty close to needing medical help. So it was a comfort that we had coverage if things had been a lottle worse.
It turned out I did get sick (food poisoning) and one suitcase was missing when we arrived. The suitcase showed up after three days and I recovered without going to a doctor (we did check where to go just in case though). So we did not file any claims.
The total premium on four policies was significant. However, even though we did not file any claims, we got pretty close to needing medical help. So it was a comfort that we had coverage if things had been a lottle worse.
Kevin L. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
This trip had to be cancelled for medical reasons. A refund of the forfIeted deposit was requested from AXA on Oct.10. We were told we would hear back in 30 days. I called AXA after 40 days to check the status and a couple of days later I was told they needed more information. I provided the additional information and was told by an AXA representative it was sufficient. When I called back in a couple of weeks, I was told that still more information was needed. I provided this but did not receive a confirmation of receipt. When I called they told me they had no record of my claim. I sent the same info a second time but still no confirmation. So I called yet again and within the week I had 2 confirmations of receipts. Then miracle of miracles I received a letter that my refund had been approved. Two weeks later, I got two checks in the mail - one for each traveler although they are made out to the same person. But, the names aren’t the problem it’s the amount. The checks were for $300 less than we had been approved. I just got off the phone and they said it was a typo and they will attempt to expedite the new check. What should have been a simple refund process has been a major headache.
Although our flights were also insured, I decided to handle those myself. I had a dull refund within 4 days.
Although our flights were also insured, I decided to handle those myself. I had a dull refund within 4 days.
William M. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Carol
Thank you very much for your detailed review. We are very sorry to hear that you encountered problems in the claim process which delayed your refund. We have brought your review to the attention of AXA Assistance USA who appreciates all feedback and will take your comments into consideration so as to improve their claims process.Jan 30,2018 -
Seth Hancock
AXA Assistance USA
Thank you for your feedback. We are sorry you were unable to enjoy your trip. We regret that there was a delay in the processing of your claim and an error on the checks once it was processed. As Carol said previously, we will utilize this feedback as a way to continue improving our claims process.Jan 31,2018
AIG Travel
Travel Guard Gold
Myself and my family members had great piece of mind knowing that I was in good hands with this insurance company
Marlys G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
AXA Assistance USA
Platinum
Would have liked Cancel for Any Reason included at this price.
Gary L. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.Jan 16,2018
The trip included a
tour
Generali Global Assistance
Standard
Reps very helpful on the phone.
Judith F. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
We didn't need to use the insurance, but it was reassuring to know that we had it.
Gary R. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
Very pleased. The representatives of your company were so helpful in finding the right coverage for me! Thank you!
Merwyn H. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels
Nov 09,2017
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
Comfortable with this plan I chose and glad I did not need to use it.
Bonnie T. would
recommend this plan to a friend or relative.