Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
fortunately I didn't need to make a claim of any kind; but I found the process of selecting and deciding on a plan very easy, thanks to the helpful reps.....since i didn't use it I've no idea how it would have functioned had I needed the coverage, but it was worth the cash for the peace of mind.
helen p. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
4 star means that I spent too much on a policy that we did not use but at the same time this policy gave us a peace of mind that we were covered if a problem came up. 5 star if we needed to use the policy and that use out weighted the cost of the policy that it was necessary to have and you had covered us to the terms of the policy. So all in all, thank you.
David Z. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for submitting your feedback. Unfortunately, we do not currently offer annual comprehensive policies. However, we do offer annual travel medical plans. These plans provide coverage for medical emergency and emergency medical evacuation expenses.
If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
I had a claim filed. The claim has now been rejected because delayed luggage by a unionized baggage handler is not covered. This resulted in a missed connection whereby another ticket had to be purchased on a different airline. No reimbursement for the additional ticket.
eduardo y. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for your feedback on the policy. We are sorry to learn of the unfortunate event that occurred during your trip.
Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
Forget this plan. They cover nothing. Had to buy another ticket because of mishandled luggage by the baggage handler. Refused to reimburse. "Expense not covered"
george m. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for your feedback on the policy. We are sorry to learn of the unfortunate event that occurred during your trip.
Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
I didn't need to use the insurance so can't comment on how the company responds to claims. It was good knowing we had backup in case something went wrong on the trip.
Daniel W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Even though we did not use our travel insurance, it gave me great peace of mind to know it was there in case anything interrupted our trip. I will definitely purchase this insurance again for another wonderful adventure in the near future.
Catherine R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
While I felt I was getting the best coverage for my needs, the cost was much higher than on previous trips I've taken because I had turned 70. Since I am in perfect health and have been active in yoga, swimming, walking, dancing and other activities and I do realize insurance carriers must have categories for coverage according to risk, I do wish one wasn't penalized by being in a certain age bracket.
Arleen G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.