Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We are lucky that we did not have any problems on our trip that we needed to file any claims. So I can’t give any reviews about service on how a claim was handled, but In cases like ours, It may be a really great incentive, if your company could give customers some type of refund or rebate to use towards a future insurance purchase. :)
Robyn I. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
My only concern, would be in the filing process, should I have to file a claim. Email, paperwork involved, etc. I mean, how easy or seamless is the process? Getting ill is one thing, but then dealing with the process, paperwork, is quite another. That’s where it really boils down to, is the process, how seamless a process is this really?
Mark S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Once the claim got to the right organization, it was processed quickly and promptly. But the email address on insuremytrip.com for submitting a claim was wrong. After several months sitting with no action, the claim was denied (they didn't have the right policy documents), and then they decided it should have been sent to a different claims processor. Once it got there, everything proceeded smoothly.
Meryl M. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We apologize for the confusion in filing your claim. After you purchased your policy, American Modern Home insurance Company transferred their claims handling to another company. We apologize for not advising you in a more timely basis.