Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
On a one in a lifetime trip our family of six was without luggage for 5 days. We tried to make the most of it and didn't know when or if we would get our clothes and hygiene products back. We didn't purchase much to replace our things but we're later told we don't compensate for inconvenience just what you buy to replace. We learned!
Robert B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry to learn that baggage was delayed for so long during your trip.
You did have Baggage Delay coverage on this plan under the following terms, which can be found in your certificate:
'We will pay You for the expense of replacing necessary personal effects, up to the maximum shown on the Schedule of Benefits, if Your Checked Baggage is delayed or misdirected by a Common Carrier for more than 12 hours, while on a Covered Trip, except for travel to final destination or place of residence.
You must be a ticketed passenger on a Common Carrier. All claims must be verified by the Common Carrier who must certify the delay or misdirection and receipts for the purchase or replacement of necessary personal effects must accompany any claim.'
If you have any questions or concerns please call us at 800-487-4722.
I was in Europe as hurricane Irma was approaching Ft. Myers/FL where I live. My intention was to return home to secure our home. AIG agent informed me that the policy would cover my extra costs for the new flight only when I cancelled my original flight AFTER MY HOME BECAME UNINHABITABLE. This is a non sense policy as I wanted to return home to save our home.
Zdenek F. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Thank you for your feedback on the policy. We are sorry to learn that this policy did not meet your needs. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. In the future, please consider contacting us prior to purchasing a policy so that we can go over the covered events with you. You can reach us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.
We've purchased a CSA policy for the last several European trips and it gives us such peace of mind. We can relax and not worry about anything when we travel. We did have to cancel one trip due to a serious illnesses in the family. We received all of our money back because we had the insurance policy and the refund process was simple and quick. Insuremytrip.com makes it so easy to compare polices and get the one that best fits your needs. Never leave home without it.
Mary E. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The best insurance is one you never have to use....we we're fortunate to fall in this category. So, while I can't provide feedback on the claims process, I can say that our policy provided excellent coverage for a very reasonable price. We would definitely buy this policy again.
Lowell R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Getting a Travel Protection Plan such as the April Travel Protection Choice Plan gives us peace of mind when we travel. A low cost value that gives us protection where ever we travel knowing that should anything happen to either of us we have the protection. We wouldn't travel anywhere without it.
Robert R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
You did have Baggage Delay coverage on this plan under the following terms, which can be found in your certificate:
'We will pay You for the expense of replacing necessary personal effects, up to the maximum shown on the Schedule of Benefits, if Your Checked Baggage is delayed or misdirected by a Common Carrier for more than 12 hours, while on a Covered Trip, except for travel to final destination or place of residence.
You must be a ticketed passenger on a Common Carrier. All claims must be verified by the Common Carrier who must certify the delay or misdirection and receipts for the purchase or replacement of necessary personal effects must accompany any claim.'
If you have any questions or concerns please call us at 800-487-4722.