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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited the United States and taken a cruise rated AIG Travel
4.56 out of 5
100
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Gold
I had a wonderful trip and I didn't need to file a claim. I trust that if I did need to file a claim, I would have no issues with AIG.
Barbara P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
I use Insure My Trip and Travel Guard whenever I take a trip where I feel insurance is necessary. My wife and I are in our 80's, so we are very concerned about making sure we qualify for the existing condition waiver, because if we get sick, it will probably be from a pre-existing condition. However, when I subsequently purchased the air fare for this trip, I forgot to immediately add the cost to the policy, and missed the 15 day purchase requirement. I still added it some 10 days later at a cost of over $400. However, it is my understanding that, because I missed the 15 day purchase requirement, I apparently voided a substantial part of my coverage, particularly the pre-existing condition waiver. And this is after I paid over $3,300 for the trip insurance coverage. This does not seem fair at all to me. I do my best to follow the rules, but void my coverage for a 10 day mistake. I believe that this is an overly restrictive provision. I have just purchased another travel insurance policy for a trip in 2019, but feel that these types of requirements are put in place as a means of denying coverage, which I do not think is fair.
Finley L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with the plan. The AIG Travel Guard Gold does offer the pre-existing conditions waiver with the following requirements met:

    "(1) This plan is purchased within 15 days of Initial Trip Payment;
    (2) The amount of coverage purchased equals all prepaid nonrefundable payments or deposits applicable to the
    Trip at the time of purchase and the costs of any subsequent arrangements added to the same Trip are insured within 15 days of the date of payment or deposit for any subsequent Trip arrangements;
    (3) All Insured’s are medically able to travel when this plan cost is paid;
    (4) The Trip Cost does not exceed 100,000USD per person
    (only applicable to Trip Cancellation/ Interruption)."

    As a travel insurance comparison website, we offer a wide range of plans. In the future, please call us at 800-487-4822 prior to purchasing a policy so that we can assist you in selecting a policy that best suits your needs.
    May 17,2018
The trip included a
cruise
AIG Travel Travel Guard Silver
Fortunately I didn’t need further contact beyond buying the plan so hard to fully evaluate. My answers may be different if I had to file a claim.
Libby N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
No issues but, we had no issues. Thankful we didn’t have to use the insurance.
Beth T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
All my claims were fully covered, even the medical Rx's incurred after we had our emergency return from the trip. Airline costs, medical costs, and lost vacation days due to our illness all covered and paid in full.
John E. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
I did not have to use the plan, but am glad that I had it for my trip. I will purchase it again for another trip.
Sally D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Without having a claim I can't rate the coverage or quality of service. The plan offered just what I wanted and the responses and web communication were excellent. Had no idea such tailored coverages were available. Will definitely back
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Thank you for the insurance.
Joseph S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
great customer service, when I called to ask some questions they were all answered to my satisfaction
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Since I did not use the plan it is difficult to judge the quality of the coverage and speed of recovery. I had a great trip, but I thought the plan was expensive.
Sheila M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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