AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
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Thank you for your feedback. AIG has provided the following response.
"Thank you for providing this review and I’m sorry to hear that your travel plans were interrupted while away. The term ‘Air Traffic Control’ does not appear in the exclusions of our Essential plan. Our Essential plan does carry Trip Delay benefits for situations where Inclement Weather causing a delay of 12 or more consecutive hours. Documentation must be provided to support the claim. I would recommend that you contact our Claims Call Center in order to review the claim determination in greater detail. Our Claims Call Center can be reached at 855-668-7303."