Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Deluxe
Expensive, however, 3 passengers on cruise contracted Covid and had to have their own airplane out of Antarctica. So…peace of mind has costs.
Beth K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
Just what any insurance customer wants! Nothing unfortunate, no claims. The price was worth the peace of mind.
Eric R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
The insurance was not executed, so I cannot comment on its viability. However, the original trip was postponed by the tour provider. After a quick conversation with this insurer, I was able to use this policy for a future trip that was over a year away.
Steven M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Essential Expanded
Still waiting on notification of my claim UC8109444836.
I can appreciate the delay due to COVID but a status update should be sent
I can appreciate the delay due to COVID but a status update should be sent
Valerie C. would
recommend this plan to a friend or relative.
6 of
7 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
All went well this trip, although we have filed a claim in the past and never had any problems. We're staying with this company.
Gina M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
It is difficult to rate the plan, as we did not have to make a claim. I can rate the ease of purchasing the plan as it was seamless
Paul M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Deluxe
Obviously the insurance companies are overwhelmed, but there was absolutely no way that I could contact AIG to ask a simple question. I filed the claim online but all of the forms asked for a claim number. Finally I decided to file without a claim number only to discover that the number is assigned only after all of the electronic documents are uploaded. This could have been easily handled by the customer care team, but after two weeks I still have no answer.
The claim was finally settled but my assessment remains the same. The company should have updated the website that assured me that my inquiry would be answered promptly. This expectation caused at least a week of unnecessary delay.
The claim was finally settled but my assessment remains the same. The company should have updated the website that assured me that my inquiry would be answered promptly. This expectation caused at least a week of unnecessary delay.
Margaret Ann J. would not
recommend this plan to a friend or relative.
11 of
16 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
no one would answer our calls - I know it is because of the virus - we have unanswered questions
Philip H. would not
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Protect Assist
did not need to use the plan, but comforting to know it was in place. travel now is very iffy and with this virus, a person should not travel with out insurance (medicare and most other healthcare plans do not cover out of country costs, ie: cruises)
William A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
The online option to file a claim did not work for me while overseas. I emailed the information, then followed up when I returned home.
Pamela L. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
"Thank you for sharing your feedback, and we apologize for the delay in processing your claim. Please be assured we are making every effort to serve all of our customers as quickly as possible while we work through an unprecedented number of calls, inquiries and claims”.