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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have tour rated Arch RoamRight
4.61 out of 5
727
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Arch RoamRight Preferred
Hard to judge satisfaction. I would have had to file a claim.
Roger M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
At the ripe old age of 71, I felt secure having the insurance. I especially appreciate the reasonable cost! Thank you. I have used InsureMyTrip many times, but this was my first experience with RoamRight.
Margaret S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Essential
Did not realize that all aspects of trip even if they were refundable by the provider, had to be insured in order for the pre-existing conditions waiver to be in effect.
John M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. For residents of Maryland who purchase the RoamRight Essential plan, the exclusion for Pre-Existing Condition will be waived provided:

    1) The policy is purchased within 21 days after making the initial deposit/payment for your trip; and

    2) You insure 100% of the cost of all travel arrangements that are subject to cancellation penalties or restrictions by the travel supplier; and

    3) You or the individual with the Pre-Existing Condition are medically fit to travel when the policy is purchased; and

    4) The booking for the trip is the first and only booking for the travel period and destination.
    Sep 29,2015
The trip included a
tour
Arch RoamRight Preferred
It gave me peace of mind to have this insurance, as I opted for Cancel For Any Reason. If we felt unsafe due to terrorism, we could have canceled our trip.
Joy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
Brought peace of mind as we almost had to use it when my mother went into the emergency room and we were in Scotland. Fortunately, the cousins and caregivers were able to handle it.
Ross H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
I would like to have had the claim processed a little quicker.
James J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, if the claims process seems to be taking an usually long time, please call InsureMyTrip at 800-487-4722 and ask for a Customer Advocate. Our Customer Advocates will reach out to the insurance company on your behalf in an effort to expedite the claim.
    Aug 31,2015
The trip included a
tour
Arch RoamRight Preferred
We bought it, didn't have to use it, PERFECT INSURANCE!
Stuart L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Preferred
Being as I never needed to use the coverage, it is hard for me to rate this policy. I do think it was more worthwhile (and less expensive) to buy one policy that covered both our airline tickets and our cruise using InsureMyTrip instead of purchasing two separate policies from the airline and cruise line.
Phyllis S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
All customer service representatives were great whenever I called with questions both prior and after I purchased the plan. However, my printer was not working and I repeatedly had to call to ask for a copy to be mailed to me. Several representatives said they would mail it and I never received it. The last time I called, I told the representative that it was my last request. It was only then that I received the policy.
Ellen L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. We apologize on behalf of the insurance provider that your policy was not mailed in a timely manner. In the future, please call InsureMyTrip at 800-487-4722 or email us at [email protected] and we can have your policy mailed.
    Aug 13,2015
The trip included a
tour
Arch RoamRight Essential
They were very helpful, and it was wonderful that I had the coverage but never needed it.
Shelley F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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