Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
InsureMyTrip is totally fabulous! Lots of plans and price points to choose. This AXA Plan met my needs completely. Most important to me is medical evacuation coverage. You are guaranteed to find what you need! Terrific phone support too.
Nadia J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
Kind of hard to rate the plan and/or answer specific questions when no claim was filed (thankfully). That's the only way to know if the coverage was good and service efficient...or not.
Andrew L. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
My mind was completely at ease knowing that my insurance would cover any unforeseen problem on my trip to Israel.
Anna T. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
This plan was fine except for one thing. I wanted to extend my initial trip by one day at a cost of $550 over the initial trip. The quoted cost of insurance for this extra day exceeded $1000. This makes no sense from a company that otherwise would seem to have a solid reputation.
Larry R. would not
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
I have been a customer of insuremytrip.com for more than a decade, they compare different rates with different insurance providers. I have mostly purchased insurance from Travelex through insuremytrip.com, here they act as a broker on behalf of different insurance providers. As a worldwide traveler I find that travel insurance is helpful when you travel internationally. Most of the time when I file a claim it is for medical assistance. Depending on where you go, the medical costs may be far less than here in the US. Unless you are seriously injured or ill and require hospitalization, it might be easier not to file a claim, especially in places where medical costs are extremely nominal even without local insurance. Unless you are admitted to the hospital you must pay out of pocket then file a claim for reimbursement. I have found this process oftentimes very cumbersome, as you have to fill out multiple pages of forms to submit a claim and be successfully reimbursed. At the same time, I do recommend those international travelers to definitely have the insurance, because in addition to medical assistance, it also helps with flight delay and loss of luggage etc. Review the Terms & Conditions carefully, as they may not cover storms that have already been announced or other exclusions. The insurance Only covers unforeseeable problems.
Taewoo L. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
AXA Assistance USA
Gold
Comprehensive plan at a good price.
Nadia J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Easy to find a good policy at a good price. Glad we didn't have to use it.
John G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
No problems at all. Completely satisfied with service and scope of coverage
Alan V. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
We submitted a straightforward Trip Delay claim, fully documented, and received the full amount we requested, as indeed we should have, but what we found outstanding about this situation was the speed with which AXA processed our claim, all within just a bit over a month.
Albert S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
When you call for advice, reps are pleasant, well trained and very helpful.
Annette Ethal H. would
recommend this plan to a friend or relative.