AXA Assistance USA

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AXA Assistance USA is part of the AXA Group. Their service leadership is founded on three factors: a commitment to the highest quality service, sophisticated technology to deliver that service and a global network of office to provide that service. They provide a 24-hour hotline to all their customers to help facilitate next steps in many unforeseen travel events.


AXA Assistance USA Travel Insurance is a small part of a large organization that is dedicated to offering emergency services for its clients. With over 50 years of experience, AXA Travel Insurance division has the experience and resources needed to provide quality protection for travelers.They are underwritten by the experts at American Modern Home Insurance Company. The business is headquartered in Illinois.

The AXA plans offered here on InsureMyTrip can be great for any traveler. Whether traveling alone or with your family and on a strict budget, you will most likely find a plan to fit your needs.


  • Plans that vary in coverage to meet any travelers’ needs.
  • 24-hour hotline to facilitate next steps in the event of an unforeseen emergency during your trip.

Customer Ratings and Reviews

Our customers rate the AXA Assistance USA on our site
(4.51) of 5
on average based on 2165 reviews.
Better Business Bureau Rating
didn't have a claim, so can't really rate how satisfied
Kent M.
I like the AXA plan because it covers pre-existing conditions (if bought during a short window after the first trip payment) and (according to my reading of the policy) doesn't require that the customer insure 100% of trip expenses in order to make a claim based on a pre-existing condition. All other companies seem to require that 100% of expenses be insured. The real test of an insurance policy is whether the company actually pays legitimate claims. Fortunately I didn't have a need to file a claim so I can't evaluate this critical issue.
John H.
I thought it was a bit pricey. I found the representatives I dealt with to be knowledgable and friendly. I would prefer that my review not be published.
Heidi S.
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