AXA Assistance USA

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AXA Assistance USA is part of the AXA Group. Their service leadership is founded on three factors: a commitment to the highest quality service, sophisticated technology to deliver that service and a global network of offices to provide that service. They provide a 24-hour hotline to all their customers to help facilitate the next steps in many unforeseen travel events.


AXA Assistance USA Travel Insurance is a small part of a large organization that is dedicated to offering emergency services for its clients. With over 50 years of experience, AXA Travel Insurance division has the experience and resources needed to provide quality protection for travelers.They are underwritten by the experts at Nationwide Mutual Insurance Company.

The AXA plans offered here on InsureMyTrip can be great for any traveler. Whether traveling alone or with your family and on a strict budget, you will most likely find an AXA trip insurance plan to fit your needs.


  • Plans that vary in coverage to meet any travelers’ needs.
  • 24-hour hotline to facilitate next steps in the event of an unforeseen emergency during your trip.

Customer Ratings and Reviews

Our customers rate the AXA Assistance USA on our site
(4.50) of 5
on average based on 3346 reviews.
Better Business Bureau Rating
we had to file a claim for baggage delay and baggage damage (loss). after few initial back and forth - and waiting 20 days after sending final documents they requested, we did receive a refund minus refund received from the airline. the reason i put 4 stars is that there is no way to check claim status/details online - you have to call them. Also claim submission is done via email. I think reviewing insurance plans only matters from those who had to file the claim, this is when insurance plan is truly tested for its "goodness".
Janna G.
a bit pricey
pierre M.
The plan covered what I needed it to and it was at a reasonable cost. The best part was it wasn't needed; we had a great trip.
James D.
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