AXA Assistance USA

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AXA Assistance USA is part of the AXA Group. Their service leadership is founded on three factors: a commitment to the highest quality service, sophisticated technology to deliver that service and a global network of office to provide that service. They provide a 24-hour hotline to all their customers to help facilitate next steps in many unforeseen travel events.


AXA Assistance USA Travel Insurance is a small part of a large organization that is dedicated to offering emergency services for its clients. With over 50 years of experience, AXA Travel Insurance division has the experience and resources needed to provide quality protection for travelers.They are underwritten by the experts at American Modern Home Insurance Company. The business is headquartered in Illinois.

The AXA plans offered here on InsureMyTrip can be great for any traveler. Whether traveling alone or with your family and on a strict budget, you will most likely find a plan to fit your needs.


  • Plans that vary in coverage to meet any travelers’ needs.
  • 24-hour hotline to facilitate next steps in the event of an unforeseen emergency during your trip.

Customer Ratings and Reviews

Our customers rate the AXA Assistance USA on our site
(4.52) of 5
on average based on 1818 reviews.
Better Business Bureau Rating
Received my check to settle my claim. I am being paid in full for my out-of-pocket medical costs with no deductible as the policy states. Great policy. AXA was quick to process claim and was in communication with us.
Norman M.
Gave us the security we needed to feel covered for our trip.
Sally G.
The plan is only valuable for catastrophic medical, since the cancelled flights and hotel rooms appear to not be covered since there was a bombing within a month of our trip, and we did not know to book the travel plan within 10 days of original booking. With war/acts of war, our trip to Istanbul was non refundable, so the plan was worthless to us. Going forward, I would do medical and not trip insurance. We are trying to get our money back, but not much help via AXA.
Sher P.
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