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AXA Assistance USA

Our customers rated the provider
(4.49)
See reviews.

AXA Assistance USA is part of the AXA Group. Their service leadership is founded on three factors: a commitment to the highest quality service, sophisticated technology to deliver that service and a global network of offices to provide that service. They provide a 24-hour hotline to all their customers to help facilitate the next steps in many unforeseen travel events.

About

AXA Assistance USA Travel Insurance is a small part of a large organization that is dedicated to offering emergency services for its clients. With over 60 years of experience, AXA Travel Insurance division has the experience and resources needed to provide quality protection for travelers. They are underwritten by the experts at Nationwide Mutual Insurance Company.

The AXA plans offered here on InsureMyTrip can be great for any traveler. Whether traveling alone or with your family and on a strict budget, you will most likely find an AXA trip insurance plan to fit your needs.

HIGHLIGHTS

  • Plans that vary in coverage to meet any travelers’ needs
  • 24-hour hotline to facilitate next steps in the event of an unforeseen emergency during your trip

Customer Ratings and Reviews

Our customers rate the AXA Assistance USA on our site
(4.49) of 5
on average based on 3730 reviews.
A+
Better Business Bureau Rating
Had air delay of over 30 hours on 2nd flight home from Iceland. Had to get motel for the night, 2 meals and 1 extra day for parking at airport. Requested claim form from Insurance and it came promptly by email. Did require documentation of trip payment, insurance payment , reason for flight delay from airline and receipts which I sent by mail. Did receive compensation promptly. This was the first time I ever claimed on travel insurance. The funny thing was I bought the insurance, filled out forms, sent documentation and the checks came in my husbands name. He did share with me!
Kathryn B.
Called customer care to have clarity on coverage after an airline delay and they could not help. Pitiful.
David V.
Easy process to apply. Did not need to use the insurance for this trip but will use them again for a future trip.
Michael G.
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