AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
We have traveled extensively (cycling and hiking) since retirement 18 years ago and never purchased travel insurance in the past. However for this 7 week trip to Spain and the Netherlands which included 2 weeks (200+ miles) of cycling plus our ages (72 and 79) plus concerns about family health plus increased terrorist potential we decided it would be a good idea for this trip to get both trip protection and medical coverage. Though we did not need to use the coverage, happily, it provided peace of mind. Particularly when the Barcelona incident occurred a week before leaving and one of the cycling trips was more difficult than anticipated causing others to fall and injure themselves.
Diane C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Congrats on a successful cycling trip! Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
Since I never called for services under the plan I am not capable of commenting on the performance of the plan in a real situation. However, I did realize great comfort knowing the plan was there!
David H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Had no problems on my trip to arctic Alaska; was concerned when almost weathered in at Kaktovic, Alaska; worried if AXA would cover the additional lodging costs which are substantial in an outpost village like Kaktovic. Luckily, we were able to fly out later in the day on the last flight out. So with no claims were made, tough to review.
William S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
We are glad you fortunately didn't experience any challenges during your trip. We hope that having trip coverage helped you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
Bought a good plan for cancellation for any reason with one of the more reasonable prices (sort of), did not have to use it. Found their Emailed package and instructions very clear and easy to use.
Leigh H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination, even when you don't have to use it.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.