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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited New Zealand rated AXA Assistance USA
4.46 out of 5
78
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Gold
We have used AXA several times. they are very easy to work with and have competitive rates. Strongly recommend!
Christiane S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Platinum
I had a claim and the representative I talked with was helpful. I had trouble with using the AXA website, so I asked for a claim form by mail. I finally got the website figured out before the claim form arrived by mail. My claim was honored in full, but I had complete documentation.
Chilton T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
I work in the travel industry and understand all too well the risks and cost associated with sudden illness or serious accidents while on vacation. The policy offered very good coverage for the most expensive and difficult possibilities at a very reasonable price. I felt great piece if mind with the policy in my pocket. Worth every penny!
Emily B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
We are just thankful we did not have to use the policy. Had a great trip knowing that we were covered if an emergency caused us to cancel or interrupt the trip.
Ronald P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
We were fortunate to not need to make a claim. However we had peace of mind during our trip.
Harold E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Like most travel insurance policies, you need to be a lawyer to read the thing. I'm happy I didn't have to use it to see if I would have been reimbursed. Prior to buying this policy I did a lot of research online, and this plan was the most cost/benefit effective.
Daniel C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We encourage customers to call us prior to, during, and after purchasing coverage to ask questions about our travel insurance products. While we can not pre-determine the outcome of claims, we are happy to help interpret policy language. Our customer service representatives are fully licensed insurance agents in all 50 states. The toll free number for InsureMyTrip is 800-487-4722.
    Feb 14,2015
The trip included a
tour
AXA Assistance USA Gold
Signing up was fast and easy. When I called with a question, a knowledgeable and friendly customer service representative answered right away, and provided the information I needed. It was also easy to add addiotnal trip cost onto the policy when we added a side trip to our plans. This policy provided some much needed peace of mind for a trip of a lifetime.
Carol F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Good coverage at reasonable price.
Warren J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I thought the coverage and price were right when compared to other similar plans.
Brian C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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