For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews AXA Assistance USA Silver

The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.

To learn more, see the AXA Assistance USA Silver product page.

Customers who have taken a cruise rated the AXA Assistance USA Silver plan
4.57 out of 5
426
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Silver
I thought I was going to cancel my trip due to a serious and sudden family illness. I called and the c s rep answered all my questions and told me what was required in order to get a trip refund.
I did not have to cancel but it was good to know that I had help if needed.
Pamela H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy we were able to assist you and ultimately you were able to proceed on the trip. We hope your family is recovering well from their illness. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
    Jun 20,2016
The trip included a
cruise
AXA Assistance USA Silver
I had no reason to file a claim, but I had peace of mind on my trip, knowing that I had good insurance coverage.
Philip V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jun 06,2016
The trip included a
cruise
AXA Assistance USA Silver
Very happy that we did not need the service!
Marvin A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 06,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
did not have to use it but was glad to have it
carmen a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 26,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
This plan provided adequate coverage at a reasonable cost. I thankfully did not have to file a claim so I cannot comment on the claims process.
Edwina C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 23,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
It's reassuring to know that this coverage is in place. I've used this company several times, including once when I had to cancel a trip a week before it was to start. This time after booking a river cruise, I was invited to join a tour of my dreams in the same region, and had no trouble switching my plan to cover the new tour. No problems.
Carol D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    May 20,2016
The trip included a
cruise
AXA Assistance USA Silver
The only true judge of an insurance plan is does it pay off when needed and I did not need it.
Arthur O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 18,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
Although we did not have to make a claim. It was a comfort knowing we had the insurance. another on the cruise had a mega medical problem causing the ship to make an unscheduled stop
Joan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 10,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
We did not need to use any of the coverage we carried with you - our trip was smooth sailing!
Kathleen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you trip went smoothly but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 09,2016
The trip included a
cruise
AXA Assistance USA Silver
Thankfully we didn't need to use it but better safe than sorry!
Patrice G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    May 06,2016
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)