Travel Insurance Reviews AXA Assistance USA Silver
The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.
To learn more, see the AXA Assistance USA Silver product page.
The trip included a
cruise
tour
AXA Assistance USA
Silver
will need your service on my next cruise may 5 thru may 12 2018 mexican riviera
Earl H. would
recommend this plan to a friend or relative.
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CrystalAXA Assistance USA
Thank you for your review. We hope you enjoy your cruise and look forward to providing travel protection for your trip! We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.May 22,2017
The trip included a
cruise
AXA Assistance USA
Silver
It took many calls and repeated copies of trip cancellation before we received a refund of our trip deposit. The process took over 75 days for something that should have been quite simple and straight forward.
George A. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
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Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.May 11,2017-
GeorgeA
Thanks for the information, wish we had this information when we had our problem.May 11,2017
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Crystal
AXA Assistance USA
Thank you for your feedback. We apologize for any difficulties you may have experienced in filing a claim. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.May 15,2017
The trip included a
cruise
AXA Assistance USA
Silver
While I think most plans are too expensive I am glad we had yours this time. We had no issues but we are aging and we never know what may happen en route during a vacation trip.
Howard S. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Apr 26,2017
The trip included a
cruise
AXA Assistance USA
Silver
Glad we did not need it better safe than sorry.
Keith P. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Apr 19,2017
The trip included a
cruise
AXA Assistance USA
Silver
AXA is an excellent, well rated product. A friend had a claim last year and it was handled as advertised with no issues.
David R. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for the kind review. We are delighted to know you’re happy with your purchase. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Mar 24,2017
The trip included a
cruise
tour
AXA Assistance USA
Silver
PLEASANT AND PROFESSIONAL EXPERIENCE WITH THIS COMPANY, PAPERS REQUIRED BY CUBAN GVMT. ARRIVED ON TIME AND PRICE WAS ROUGHLY HALF OF WHAT TRAVEL AGENCY WANTED TO CHARGE.
Christa F. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Mar 21,2017
The trip included a
cruise
tour
AXA Assistance USA
Silver
Great service. I had to file a claim and they handled it well.
David C. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Mar 20,2017
The trip included a
cruise
tour
AXA Assistance USA
Silver
It is always good to be covered. We travelled with five couples and one couple had a death in the family and had to leave the trip early, so it is always good to be protected. Your plan covered what we wanted so we were pleased .
Ronald S. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Mar 13,2017
The trip included a
cruise
tour
AXA Assistance USA
Silver
i made multiple changes in dates and coverage amount with no difficulty. Fortunately did not have to make any claims.
Kaye D. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Feb 17,2017
The trip included a
cruise
AXA Assistance USA
Silver
WILL DEFINELY USE YOU AGAIN WHEN WE TRAVEL. HAD A CLAIM AND GREATLY APPRECIATED YOU TAKING CARE OF IT. THANK YOU.
John T. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Feb 08,2017