Travel Insurance Reviews Crum & Forster - Travel Insured International
Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.
Learn more about Crum & Forster - Travel Insured International.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Fortunately I didn't need to file a claim so I can't comment on that, but the plan was a good price for the coverage offered.
Karen K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
We were on a river cruise called the “Romantic Danube.” Torrential downpours the week before caused the river to rise to the point that the ships ahead of us on the river couldn’t get under the bridge. We heard that ships ahead of us were taking all their passengers by bus, with their luggage, from port to port, staying in hotels. Passengers who got their insurance directly from the cruise line had no recourse due to fine print in their policies. By the time we got down the river, the water subsided and our boat was able to sail under the bridges. But we were glad we had our third party policy, with trip interruption coverage, since we felt we would have been covered as a series of bus rides from hotel to hotel, dragging all our luggage, isn’t a cruise!
Dean D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
I tried to file a claim for 60 euros but unfortunately, it doesn't fall in any category of what the covered benefits are.
Cynthia M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Thankfully, we did not need to file a claim against this policy, but it gave us peace of mind.
Phillip S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Glad I chose it - glad I didn't have to use it.
Lawrence K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
We didn’t need the insurance which was great but it was nice knowing we were covered if anything went wrong.
Pamela M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
It always feels good to have peace of mind. :)
Birgit R. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Very easy to work with and customer service was responsive and very helpful
Timothy H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
I put in for clothing while I waited for my luggage to show up and then I had to go back to the airport to get my luggage when it finally showed up. They couldn’t deliver it for 3-4 more days at which time I would be on a boat. They didn’t reimburse me for those costs and they did not reimburse me for all the close costs either.
Janet S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Travel Insured gets two stars simply based on the fact that they paid the claim as submitted. However, they lost three stars for multiple reasons. First, I'm very unimpressed with the ability to file a claim online as I kept getting a loop that wouldn't allow submission of the claim. Second, the lack of communication. The only emails I received were the original email sending me the paperwork to complete, three automated "we're sorry for the delay, thank you for your patience" emails and one automated "we've received your email" message. This email was for the second submission sent where I was sending additional information. I never received an acknowledgement for the original submission of the claim and had to call to confirm receipt. Third, I had to call numerous times to get updates. When I began to state that I felt the claim was taking too long, most of the agents I spoke to were polite and professional. One became defensive argumentative despite my statement that I didn't blame her personally and was commenting to put my complaint on record. In the end it took FOUR months and numerous calls to get my claim paid. Finally, when the adjuster called to let me know they were paying my claim, there was no apology for the extreme delay. This would have added a star to my review.
When I filed a claim with another insurer right after Hurricane Harvey hit, it only took two months. COVID has been going on for two years. They should be farther along than this in catching up to handling claims.
When I filed a claim with another insurer right after Hurricane Harvey hit, it only took two months. COVID has been going on for two years. They should be farther along than this in catching up to handling claims.
Jacqueline B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful