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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers who have visited Japan and tour rated C&F Travel Insured International
4.44 out of 5
38
ratings and reviews
97%
recommended
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Showing
Cruise
Filed claim
The trip included a
cruise
tour
C&F Travel Insured International FlexiPAX
I gave this product only half a score because I never had to file a claim. I shopped around carefully and chose this product because it was affordable and seemed well-recommended. However, the true test is filing a claim. That's the only basis on which I can give a recommendation. If others want to use this product after careful shopping, I don't object and wouldn't say it's unwise. I'm glad I didn't have to file a claim and I hope you don't either.
Anthony H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International FlexiPAX
What can I say about insurance without having to use this? It was the best price I found for a trip US-Japan and the travel agency requires insurance. Since I didn't have any claim, I had no other interaction.
Nancy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International FlexiPAX
We had a misconnection but the airline did not respond to any claims or attempts to book us on time. We claimed additional expenses and unrefundable cost. The Travel Insured site was easy to use to load evidence, the follow up questions were fast and easy to understand and the claim was approved and disbursed very quickly. I wouls recommend and will purchase again.
Irelia N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International FlexiPAX
All agents are extremely knowledgeable and helpful. The company is a pleasure to deal with. Would trust them with all my travel insurance needs. They also came through when we had a claim.
Lisa A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
Happily, no need to use the coverage. Would use it again.
Merna V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
I always feel safe with a insurance purchase while traveling
Panchali D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
Fortunately, we didn't need to file a claim for our trip to Okinawa & Mainland Japan. We had a wonderful time especially with the peace of mind the travel insurance plan gave us.
Alan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
I made a mistake and bought for another trip an insurance plan offered by the vendor, unfortunately had a loss. This was over 60 days ago, still no resolution .
Will stick to you guys!
maria p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Two big problems:
- I called twice to clarify if a family member’s illness would be a covered item. I got two completely different answers on the two calls. This directly impacted my decision whether to proceed with our trip or not, so having inconsistent responses is unacceptable.
- On my first call, when I asked if my situation would be covered, the rep said she couldn’t tell me for sure, and the only way to find out is to cancel the trip, submit the claim, and then see if the claim is approved or not. That places the insured in a horrible position of risking thousands of dollars in travel costs if the claim is ultimately not covered.
Lance F. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Mike
    Photo
    Thank you for your feedback. We are sorry to learn that you are dissatisfied with the service you received. We strive to provide a superior level of customer service, including interpretation of travel insurance benefits and exclusions. While we cannot predetermine the outcome of a claim, we aim to provide a clear understanding of what travel insurance is designed to cover.

    C&F Travel Insured International Worldwide Trip Protector Lite has the following number one covered reason to cancel or interrupt your trip:
    "1. Your, Your Family Member’s, Your Traveling Companion’s, Your Traveling Companion’s Family Member, Your Business Partner’s or Your Business Partners Family Member’s death, which occurs before departure on Your Trip;"

    The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. Unfortunately, in no event can a claim be predetermined, as you would be required to provide Proof of Loss to determine appropriate coverage. This plan does not include a Pre-existing Conditions Waiver and in the event of a claim there would be a look back period of 60 days that applies to You or Your Traveling Companion, Business Partner or a Family Member.

    We understand that the claims process can be frustrating and we would be happy to speak with you further about your experience and/or provide any clarification of policy terms and conditions. We do want you and fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Jun 12,2018
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
I really have never used any ins. claim so far. However I will always use your company because it covers soooo many more incidents than what every trip plan offers. Also it is much more affordable than some of the ridiculous prices they ask.
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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