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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers who have tour and taken a cruise rated C&F Travel Insured International
4.54 out of 5
1,084
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Worked for me. Not the least expensive but provided necessary coverage. Not needed so all went well.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Due to a medical emergency the day I was to leave, I was unable to make my trip. I contacted Travel Insured International right away to learn what information they needed for me to be reimbursed for my trip cost. I sent in all the information and waited ... and waited ... and waited. I got no reply that they had even received my documentation. I called them and was told they had received it, but that it would take up to 15 business days to be processed. I had already been most of that. I called back in a few days and was told they were waiting on information from the agency I purchased my trip from. I contacted the agency, and they had NOT received any request for information. Another call back to C & F TII and I told them the agency had not received a request. A few days later, the agency contacted me that they had received a request with a plan number, but no name was attached to the request and they had to ask me if that was my claim. They promptly sent the information to C & F TII and copied me on it. I contacted C & F TII again to see if the information had reached my file. I was told it had not and that it might take 5 - 10 business days for it to do so. I started calling back every other day to check on my claim. I guess they finally got irritated with me and just processed my claim and sent me the money. It is ashamed that I had to do all the follow-up to make this happen. My airline miles were credited back to me with just a phone call (10 minutes). Royal Caribbean credited back three excursions that I paid for in advance, but did not take (because I didn't make the trip) within 3 days. Another small policy I had through American Airlines with Global Alianz responded within 2 days and made a payment immediately. I was very unhappy with the service I received from C and F Travel Insured.
Victoria F. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Fortunately we did not have an insurance issue. That's what insurance in for, peace of mind
when travelling.
Gudrun B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Thank god we didnt need to use it. Glad we had ot just in case.
Arthur K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
I was on a Crystal Cruise tour in Jerusalem and had an accident while trying to deboard the bus . My right arm hit the door arm as I fell back while trying to exit and had to avoid people walking right where I was about to step. I immediately had a plum size bump on my arm and the internal bleeding caused about 1/3 of my lower arm from the wrist to the elbow to bruise and swell. I applied ice and saw the ship's doctor that day and every day after until disembarkment. Upon return I saw my PCP and had x rays and while medicare covered most of the treatment, I expect that I'll have to see the doctor again as the lump is still the same size a month after the accident. Since this was a Crystal sponsored tour , my medical treatment on the ship was covered. I thought that my insurance policy would cover this claim and was informed that it doesn't. Since I've never filed a claim, I am now wondering if I needed to spend $1600 for this policy.
michael S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback which we forwarded to C & F Travel Insured. Here is their reply:

    "We are so sorry to hear about your accident and hope you are doing better! One of our claims representatives will be reaching out to you shortly to answer any questions regarding your incident. Thank you for your patience!"
    Nov 25,2019
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Unfortunately, we had to cancel our trip to Greece due to an injury to one of the other couple we were going with. We filed out claim with C&F and received the full amount of our trip. We will use C&F again and would definitely recommend C&F to family and friends.
Dean D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
I was very happy with the insurance that was Purchased for my mom I will be insuring again in a few months for future cruise !!
Thanks.
Joseph R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
We were lucky in that we didn't need to make any claims, but the feeling of security with the policy made the trip more enjoyable.
Mark K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
I was very happy with the ease of purchasing a plan that met all of my needs. The customer service people were amazing.
Adam S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Provided me with peace of mind during my trip at a reasonable price.
Dale D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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