Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
I wanted a plan for medical evacuation only, but found that was no longer offered. This plan included evacuation along with medical and trip cancellation...all this at a reasonable cost
(Even though the medical and trip cancellation duplicated coverage I have under my other insurance)
(Even though the medical and trip cancellation duplicated coverage I have under my other insurance)
Debra O. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Did not need to use it!
Yekaterina S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
This was the first time that my wife and I purchased travel insurance. Our Japan excursion was a major event with a sizable financial investment and we wished to have adequate coverage in case of an unforeseen trip cancellation. Happily, all went well but part of the relative ease of the trip was knowing that we were well covered.
Markes J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thank goodness that this time I did not have to file a claim!!
Celestine W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The plan gave me piece of mind while traveling. Fortunately I did not have to use it.
Louise W. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
since I didn't fill a claim, I find it difficult to review.
Joanne H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I lead tours in Japan and always recommend trip insurance to my customers. This policy gives excellent coverage and very good price for folks over 70. I highly recommend.
Marilyn T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
We made no claim on this plan so don’t know how the company would have responded.
Amy L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I did not need to use the plan and for that I am great full.
Janet H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I'm actually not sure if this was a good plan or not because the communication from the people I spoke with was so convoluted. My travel was caught in the Japan multiple disasters of the worst Typhoon in decades and the Earthquake. I was stuck at the airport, my lodging and trip was in question and the two people I spoke with were indirect about my options to the point of being rude. I never got a straight answer whether I was covered or not. One person said, "we don't cover any losses from a little rain." This was a national disaster! The airport was shut down. People died. I was horrified. I asked to speak with another person and he said, "I can't do that." I hung up and called back and got another person who was a bit better but still very convoluted in her response. "Well, we can't say, but you can file a claim."
In the end, I made my trip, 2 different plane bookings later; I was 2 days late - but the hotels did not charge me. I lost a little money on plane flights but decided it was not worth the hassle with these people. I definitely do not recommend.
In the end, I made my trip, 2 different plane bookings later; I was 2 days late - but the hotels did not charge me. I lost a little money on plane flights but decided it was not worth the hassle with these people. I definitely do not recommend.
Kimberly I. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Once again, we appreciate that you brought this to our attention.