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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Russia rated Generali Global Assistance
4.58 out of 5
82
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
THIS WAS THE 3RD POLICY I BOUGHT FROM YOU. I HAVE NOW BOUGHT A POLICY FOR ANOTHER TRIP IN JULY. I HAVE USED CSA EACH TIME AND FIND THEM TO BE GREAT AT CLAIMS THE ONE TIME I HAD CLAIMS. CSA PRICES ARE VERY GOOD FOR THE COVERAGE THEY SUPPLY. THANKS
Corinne S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thankfully didn't need to use insurance. Checked into several different companies and this seemed to be best coverage for the price. Was recommended by AAA. Would use again. Agents were very courteous and knowledgeable.
Bonita F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
As we fortunately did not need to use this on the trip, we cannot give you much feedback.
We almost missed a plane connection, but made it, and our luggage did not arrive with us, but did come the 2nd day.
Rodney W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
CSA was most cost effective of a group of highly expensive travel policies overall. We had no claims so it's a sunk expense.
Barbara S. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
One of our suitcases was damaged and we thought we would file a claim. Because there is so much red tape involved in even submitting the claim we will just buy ourselves a new suitcase without involving CSA. Ridiculous what you make people go through for the price of a new suitcase.
Douglas T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully we haven't had to use the CSA Travel protection plan. It was easy to purchase online.
Robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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