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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Spain taken a cruise and tour rated Generali Global Assistance
4.58 out of 5
79
ratings and reviews
98%
recommended
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Cruise
Filed claim
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Preferred
This is the 3rd claim I've had to file with Generali over the years and they have fairly paid each time. Will definitely use them again!
Christine M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We strive to exceed customer satisfaction! Thanks so much for your loyalty and choosing to #TravelSmarter.
    Oct 30,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Our trip was expensive, so it was good to know that if something happened we had coverage.
Marisol C R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for the feedback! We are happy that you enjoyed your trip.
    Oct 23,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Thank goodness I didn't have to use it. However, it gave me piece of mind in the event of an issue.
I actually walked by the Generali office in Italy!!
Karen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We appreciate you taking the time to rate Generali Global Assistance - it's wonderful to know our efforts helped your travel experience while in Italy!
    Sep 12,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Peace of mind coverage for a reasonable cost. Did not need to file any claim.
Douglas R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for the feedback!
    Jul 30,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn't have any reason to use it, but I was glad to have it available.
Thanks.
Bruce Wilkin ♪
Bruce W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Next time you purchase a Travel Protection Plan, give us a call to learn about services offered even before your trip!
    Visit https://www.generalitravelinsurance.com/travel-resources/services to learn more.
    Jul 24,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Standard
N/A
Maureen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We appreciate you taking the time to leave such a positive rating!
    Jul 15,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not have a claim, but I called about a question which was answered promptly and completely.
Calvin L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    That's great to hear! At Generali Global Assistance, we value offering great customer service. We will share your feedback with our team.
    Jun 12,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn’t need to file this time but have filed for trip interruption and generali pays quickly with reasonable info requirements— thanks guys!
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Preferred
It is difficult to review the insurance because it did not have to get used. Sure, it was easy enough to buy and "seemed" to have most of what I was looking for but the true test would have come if I had to use it? How much red tape and resistance would I have encountered? Would there have been "fine print" exceptions that negated support that I assumed I had? How long would I have had to wait for financial reimbursement? Not being able to answer those questions leaves it very difficult to thoroughly and accurately assess the policy I purchased.
Gregory J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan (or potential future plans) and can explain the services available for our travelers. Just give us a call at 800-348-9505.
    Mar 07,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Although no claim was necessary, I feel the coverage was a great value, especially compared to the offerings provided by my travel provider.
ALLEN G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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